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Encompass Appointed Authorized Spare Parts Distributor for Fisher & Paykel Appliances and DCS Grills

Lawrenceville, Ga., May 5, 2022 – Encompass Supply Chain Solutions, Inc., a leading provider of replacement parts and supply chain services for a diverse range of product brands, today announced it has received authorization from Fisher & Paykel to supply factory-certified parts to upgrade, maintain or replace components used in its full line of luxury home appliances.

Under an agreement with Fisher & Paykel, Encompass will serve as an authorized distributor of warranty and non-warranty parts for the manufacturer’s top-quality kitchen and laundry appliances, as well as its DCS brand of premium outdoor grills. The supplier will support Fisher & Paykel’s service network, product dealers and end users through its distribution facilities in Georgia, Florida, Nevada, Ohio and New York.

Encompass has steadily built its appliance parts business over the past several years to become the most OEM-authorized supplier in the country. It is especially adept at assisting high-end brands like Fisher & Paykel deliver exceptional aftersales service to its service network and consumer customers alike.

“Encompass is very excited to be aligning with Fisher & Paykel to distribute parts for their innovative, luxury home products line,” said Joe Hurley, SVP of Business Development for Encompass. “With Fisher & Paykel, we have further reinforced our position as a simple, fast, one-stop convenient source of parts for major appliance brands.”

Encompass has been singularly focused on enhancing operational efficiency through initiatives such as growing its U.S. footprint, implementing additional warehouse automation and significantly expediting parts delivery. It recently doubled capacity at its Las Vegas facility and opened a new distribution center in Ohio to speed service to customers in the Midwest and West respectively.

“Fisher & Paykel products are designed to stand the test of time and to enrich and improve the lives of our valued customers,” said Fisher & Paykel Spare Parts Manager Curtis Gregory. “As such, it is extremely important for our partners to share our dedication to help keep our products in the best condition possible. Encompass has proven they are just as committed to ensuring our customers are well served and remain delighted with our products.”

In addition to the appliance vertical, Encompass’ distributes repair parts for other products throughout the home such as consumer electronics, HVAC, computer and personal care. Additionally, it offers on-site depot repair, parts warehousing and distribution and complete parts supply management solutions.

About Fisher & Paykel Appliances

Fisher & Paykel, New Zealand’s award-winning appliance brand, has been selling products to change the way people live since 1934. Over time the company has grown into a global organization, now operating in 30 countries with over 4,000 employees and manufacturing in Italy, Thailand and Mexico.

Fisher & Paykel’s design heritage is founded on a pioneering spirit and a culture of curiosity that has challenged conventional appliance design to consistently deliver products tailored to human needs. The company is committed to ongoing research and development with a culture of open innovation, which allows people to work collaboratively to find insights and ideas that connect with customers and respect the planet.

Fisher & Paykel believes everybody deserves good design, because good design is all about making life better. It has built its success on understanding its consumers and designing innovative products such as the award-winning DishDrawer™ Dishwasher – the world’s first dishwasher in a drawer and the class-leading CoolDrawer™ multi-temperature drawer.

A part of the wider Haier Group since 2012, Fisher & Paykel has strengthened its presence as a premium home appliance brand. Fisher & Paykel’s New Zealand Design Centre, based at two locations in Auckland and Dunedin, has been recognized as one of the wider Haier Group’s five global research and development centers of excellence.

About Encompass

Formed in 1953, Encompass is one of the country’s largest suppliers of repair parts and accessories for products throughout the home. Encompass also offers complete parts supply chain management, 3PL, depot repair and reverse logistics service. In addition to consumers, we support an array of B2B customers, including manufacturers, multi-family property management, warranty providers, service networks, independent dealers and retailers.

For more information, please visit solutions.encompass.com and follow us on LinkedIn, Facebook and Twitter.

Parts Town Acquires Encompass Supply Chain Solutions, Inc.

Acquisition broadens Parts Town’s offerings of OEM parts for products and appliances throughout the home

Addison, IL – April 5, 2022 – Parts Town, a global market leader in genuine OEM parts distribution and technology, has acquired Encompass Supply Chain Solutions, Inc. (“Encompass”), a leading national distributor of OEM repair parts for the home.

Headquartered near Atlanta, Encompass has grown rapidly in recent years by building strong manufacturer relationships, innovating through supply chain management and e-commerce, and providing excellent customer service. The company maintains six facilities, has close to 250 team members, more than 200 manufacturer relationships, and delivers nearly $200 million in annual revenue. Robert Coolidge, current president, and CEO of Encompass will continue to lead the business with additional investment and support from Parts Town.

“We are excited to partner with Robert and the entire Encompass team. The business has grown impressively under Robert’s leadership, and we are eager to support this great team in any way possible,” states David Wenger, Group President at PT Holdings, Parts Town’s parent company. Wenger continues, “We first entered the residential parts market with our acquisition of Dayton Appliance Parts in early 2021 and have been thrilled with the growth opportunities and manufacturer partnerships that have emerged.

We are eager to take another step forward with Encompass to grow in several product categories, including residential appliance parts and consumer electronics. Our efforts will continue to focus on improving the customer experience and growing genuine OEM parts sales in support of leading manufacturers.”

Following the transaction, Encompass and Dayton Appliance will remain separate entities within PT Holdings with that division focusing on residential parts under the leadership of Robert Coolidge as the Divisional President, who has been with Encompass for 30 years. Coolidge states, “This is an extraordinary opportunity to join a great group of companies. Parts Town is the most innovative, fastest growing parts distributor of any kind and we are eager to gain even more knowledge to better support our customers and manufacturers. The Parts Town team has demonstrated high integrity and has made us

feel very welcomed. We are ready for this next chapter of growth and innovation at Encompass.” To learn more about Parts Town and its offerings, please visit partstown.com.

About Parts Town

Parts Town is the leading, technology-enabled global distributor of genuine OEM (original equipment manufacturer) parts for the foodservice industry. Driven by its commitment to technology and innovation, Parts Town is expanding to serve new segments including HVAC and residential appliance parts. When there’s a hiccup for any foodservice provider or service technician company, Parts Town is ready to jump

in and help with the most in-stock parts on the planet, innovative technology, and an unmatched customer experience. Its customized solutions benefit foodservice operators, service companies and a growing list of other customer segments. Partnering with more than 1,100 leading manufacturers, Parts Town improves the supply chain, increases sales of genuine OEM parts, and keeps every customer’s business running like clockwork.

Parts Town’s drive for innovation is led by Red Lightning Group, a new and separate division of PT Holdings focusing solely on innovation to support the foodservice industry and beyond, accelerating the pace of breakthroughs that support the group’s diverse customer base. Red Lightning Group’s mission is to boldly strike at lightning speed to deliver game-changing innovation and technology in an effort to discover the next big thing.

For more information, visit partstown.com/.

Media Contact
Linda Ramsey
lramsey@partstown.com
800.438.8898

Encompass Appointed Authorized Distributor of Bosch Home Appliance Parts

Lawrenceville, Ga., March 15, 2022 – Encompass Supply Chain Solutions, Inc., a leading provider of replacement parts and supply chain services for a diverse range of product brands, today announced it has received authorization from Bosch to supply factory-certified parts for home appliance repairs.

Per an agreement with Bosch, a prominent global appliance maker, Encompass will distribute parts for use in warranty and non-warranty repairs of Bosch high-quality laundry and kitchen products. The deal additionally comprises Bosch luxury kitchen brands Gaggenau and Thermador.

“We could not be more pleased with the opportunity to support the renowned Bosch brand,” said Encompass President and CEO Robert Coolidge. “With the addition of Bosch, Encompass has further reinforced our standing in the market as a convenient single source of repair parts for virtually all the world’s major appliance brands – as well as brands for many other product categories.”

Encompass is one of the nation’s most diversified original parts distributors, supporting numerous verticals beyond Appliance, such as Consumer Electronics, HVAC, Computer, Printer and Personal Care. The company also offers a variety of aftersales services from complete parts supply chain management to repair and refurbishment.

Encompass will leverage its distribution facilities in Georgia, Florida, Nevada, New York and Ohio to warehouse and ship Bosch parts to service centers and end users throughout the U.S. Coolidge said the company is currently assessing other strategic locales for distribution, particularly in the Midwest and West.

“Our goal is to provide next day delivery to as much of the country as we can,” he said. “By listening to our customers, we know it is absolutely critical to get parts where they need to be fast. People simply cannot wait days to get their refrigerators or washing machines fixed.”

About Bosch Home Appliances

Bosch home appliances has been selling high-quality appliances in the United States since 1991. With a focus on engineering products that simplify life, Bosch is known nationwide for raising the standards in quietness, efficiency and design. Bosch frequently receives top ratings in leading consumer publications. Bosch home appliances is part of BSH Home Appliances Corporation, a wholly-owned subsidiary of Munich based BSH Home Appliances Group, the largest manufacturer of home appliances in Europe and one of the leading companies in the sector worldwide. Headquartered in Irvine, CA, the company operates manufacturing facilities in La Follette, Tenn., and New Bern, N.C., housing state-of-the-art factories for dishwashers, ranges, ovens and cooktops. Technology and Development Centers are located in Caryville and Oak Ridge, Tenn., and New Bern, N.C.

About Encompass

For more information, please visit solutions.encompass.com and follow us on LinkedIn, Facebook and Twitter.

Encompass Expedites Service to Midwest with New Ohio Parts Distribution Center

Supplier also adds training centers to Ohio and Las Vegas facilities

Lawrenceville, Ga., March 9, 2022 – Encompass Supply Chain Solutions, Inc., a leading provider of replacement parts and supply chain services for a diverse range of product brands, today announced it has opened a fifth parts distribution facility to enhance coverage in the Midwestern U.S.

The new 50,000-square-foot warehouse and distribution center is located in West Chester, Ohio – just outside

Cincinnati – and augments Encompass’ existing distribution centers in Georgia, Florida, Nevada and New York. The operation enables Encompass to expand next-day parts delivery in the Midwest, which is especially critical for the company’s appliance and HVAC repair customers. Components used in the repair of kitchen, laundry and heating and cooling appliances are among Encompass’ top-selling offerings and are key factors driving the company’s record growth over several consecutive years.

“We understand how important it is to get vital home appliances repaired as fast as possible,” said Encompass President and CEO Robert Coolidge. “How long can a family wait to get their refrigerator fixed or the heat working again? Encompass is now well positioned to have critical repair parts delivered overnight to thousands of more customers.”

Encompass supplies parts and accessories to both business and consumer customers via its ecommerce site encompass.com. The company carries parts for products throughout the home in addition to appliances, including electronics, computers, printers, personal care goods and many others.

All Encompass facilities offer will call, enabling local customers to pick up parts same day if they choose. Coolidge said the company is currently evaluating sites for further expansion, particularly in Western markets.

Encompass recently doubled the size of its Las Vegas distribution center to increase stocking positions of high demand parts. Beyond accommodating more inventory, Coolidge said space has been carved out for a second Training Center in Las Vegas to complement those located at Encompass’ Georgia headquarters and the new Ohio operation. The company offers both virtual and onsite laundry and kitchen appliance and HVAC repair classes from top tier industry trainers. The training facilities are also available to Encompass business partners for any needs they may have, such as introducing new products to their service networks.

“Encompass strives to be much more than just a parts distributor,” said Coolidge. “We work hard to deliver the tools and resources needed to strengthen the entire aftersales supply chain.”

About Encompass Supply Chain Solutions, Inc.

For more information, please visit solutions.encompass.com and follow us on LinkedIn, Facebook and Twitter.

Encompass Integrates with Rossware Business Platform

Simplifies repair servicer access to home appliance spare parts

Lawrenceville, Ga., March 2, 2022 – Encompass Supply Chain Solutions, Inc., a leading provider of replacement parts and supply chain services for a diverse range of product brands, today announced it has connected to Rossware Computing’s business management system for streamlined appliance parts purchasing.

Rossware’s ServiceDesk solution offers extensive functionality to assist repair service companies with all facets of their business from initial call taking and dispatch to parts inventory management and accounting. Integration with Encompass enables users to quickly order appliance parts online right from ServiceDesk without having to visit the supplier’s ecommerce site.

“Connecting with ServiceDesk greatly simplifies parts procurement for Encompass customers that use the platform,” said Encompass President and CEO Robert Coolidge. “The appliance service industry is more stretched to capacity than ever before, so anything that can be done to help expedite and streamline the repair process is a bonus.”

ServiceDesk integrates with Encompass via API, enabling users that are existing Encompass customers to view real-time parts availability and pricing, submit orders and check delivery status from a single dashboard.

“We developed ServiceDesk to offer the repair industry a comprehensive one-stop solution to manage their business,” said Rossware President and CEO Glade Ross. “Integrating with parts distributors like Encompass is another value add for the thousands of servicers that use our platform.”

Coolidge said Encompass was among the first parts suppliers to implement direct system connectivity to partners such manufacturers, warranty providers and other entities similar to Rossware. The company recently added RESTful services as an upgraded integration option.

“Encompass was at the forefront of leveraging technology to enable fast, easy access to our parts inventory and order placement system,” said Coolidge. “With ServiceDesk, we are able to further assist the service industry in more easily obtaining the parts they need right away to perform critical appliance product repairs.”

About Rossware

Rossware Computing, Inc. is dedicated to the production and robust support of innovative solutions to real and operational servicing needs. We are continuously and rapidly developing and improving. Our biggest input is the real-life experience among thousands of active and intelligent users. To maximize the benefit of feedback from those users, we foster a corporate culture that attracts and retains creative, practical, and energetic employees who are driven to “make computers think”. . . in particular, for the very and specific purpose of making our clients’ lives better.

About Encompass

For more information, please visit solutions.encompass.com and follow us on LinkedIn, Facebook and Twitter.

Encompass HVAC Servicer Open House & Lunch

March 16, 2022
11:30 a.m.-2:00 p.m.
Encompass Davie Parts Distribution Facility
3410 Davie Road, Suite 403, Davie, FL 33314

Encompass — a leading supplier of repair parts for repairs throughout the home — invites Florida-based HVAC service repair companies to visit our Davie/Fort Lauderdale parts distribution facility for lunch and a tour of our operation. We’ll also be giving away great prizes — what’s not to love?

We’re excited to share our HVAC parts supply capabilities, including Arrco Compressors — a high-quality alternative to costly OEM parts.

Come meet our team of HVAC experts and learn how Encompass can support your business, while enjoying a FREE lunch and giveaways!

Questions? Contact Encompass HVAC Manager Lynn Tedim:
ltedim@encompass.com / 954.687.0612

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Whirlpool Duet Washer Error Codes

**NOTICE**
Due the danger and complexity of electronic equipment repair, the following technical tip is intended for professional reference only. Please refer to manufacturer’s recommendations as Encompass does not guarantee the accuracy, reliability or safety of this information.

Whirlpool Duet washers are some of the best washing machines on the market, but that doesn’t mean they are immune to breaking down from time to time. When they do break down, the inbuilt diagnostic system automatically determines what’s wrong with the appliance and displays an error code.

This post covers all the major Whirlpool Duet washer error codes and provides some tips for how to resolve their corresponding issues.

This guide covers the following Whirlpool Duet models:

WFW70HE
WFW80HE
WFW81HE
WFW94HE
WFW95HE
WFW96HE

WFW97HE
WFW8640
WFW86HE
WFW8740
WFW87HE
WFW88HE

Whirlpool error code: SUDS

The SUDS error code indicates the Duet has too many soap suds in the washer drum. This is usually caused by not using high-efficiency (HE) washing detergent or using too much detergent. In rare cases, it’s the result of a faulty drain pump or pressure sensor. To remove the code, drain the washer, then turn it on to a new cycle.

Whirlpool error code: F0E1

This code means the washer has detected laundry in the machine during a cleaning cycle. Remove the laundry, and the code should disappear.

Whirlpool error code: F1E1

This code means there is a main control fault. To remove the code, reset the washer by turning it off and on. If that doesn’t work, put the washer through a diagnostic test to determine the problem.

Whirlpool error code: F1E2

This error code indicates a motor control fault. The motor control board in the washer has tried to reset but hasn’t done so successfully. This means the motor control board will likely need to be replaced.

Whirlpool error code: F2E3

This error code indicates a cycle fault. This doesn’t happen often but when it does, run the washer through a user interface test and check all the connections to the main control board. If any of the connections are faulty, they’ll need to be replaced.

Whirlpool error code: F3E1

This error code means there is a pressure switch/sensor fault. To fix this error, check the pressure sensing hose for blockages or kinks. If it’s blocked in any way, remove the blockage and the error code should disappear. If the hose is okay, test the pressure sensor.

Whirlpool error code: F3E2

This error code indicates a temperature sensor fault. This occurs when the sensor cannot determine whether the water temperature in the washer is out of the required range. To fix the error, check the wire connections between the control board and the temperature sensor. If they have become disconnected or faulty, repair or replace them.

Whirlpool error code: F5E1

This error code means the door switch may be faulty. To fix this problem, test the door switch. If it’s just stuck in the wrong position, try jostling it. If it’s faulty, replace it.

Whirlpool error code: F5E2

This error code indicates a door lock fault. To fix this error, check the tab on the washing machine door that goes into the door lock to ensure it’s not defective. If it is, replace it; otherwise, check the door lock with a multimeter.

Whirlpool error code: F5E3

This code means the washer door is unable to unlock. Check that the lock tab on the washer door isn’t broken or defective. If the tab is okay, the door lock should be checked with a multimeter.

Whirlpool error code: F6E2

This error code means there is a communication fault between the main control board and the washer motor. To solve this problem, check all the wiring between the two components. Repair or replace any faulty wiring. If no obvious damage can be found, use a multimeter to test the connections.

Whirlpool error codes: F6E2 and F6E3

This error code indicates a communication fault between the main control board and the user interface. To solve this problem, check all the wiring between the two components and repair or replace any faulty wiring found. If no obvious damage can be found, use a multimeter to test the connections.

Whirlpool error code: F7E2

This code indicates a problem with the motor or the motor control board. To fix this problem, start by trying to rotate the drum manually. If the drum doesn’t rotate freely, inspect the motor and test it with a multimeter.

Whirlpool error code: F8E0

This code indicates a problem with the steam valve (this code is only applicable for steam washer models). To solve the issue, make sure water can get into the steam valve. If water cannot reach the valve, check for blockages and remove.

Whirlpool error code: F8E1

This code means the washer isn’t able to fill with enough water. To solve the problem, make sure the water taps are turned on and that the drain hose is properly connected to the washer. If those two components are okay, check the water inlet valve and replace if faulty.

Whirlpool error code: F8E2

This code indicates a faulty dispenser motor. To fix the problem, run the Duet washer through a quick diagnostic test. This will determine if the dispenser system is faulty.

Whirlpool error code: F8E3

This error code indicates an overflow fault, which means too much water is entering the washer. This problem is usually caused by a faulty water inlet valve, drain pump or pressure sensor. To fix the problem, check all of those components and replace if found to be defective.

Whirlpool error code: F8E4

This error code indicates a flow meter fault, meaning the meter cannot detect whether water is coming into the washer. To fix, make sure the water supply is turned on and the water hoses aren’t blocked. If the flow meter isn’t working properly, replace it.

Whirlpool error code: F9E1

This error code means there is a problem with the washing machine’s drainage system. To resolve, ensure the drain hose is connected correctly and is not blocked. If the drain hose is okay, the drain pump and drain filter need to be checked.

Special thanks to Fred’s Appliance Academy for this helpful tip.

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CE Tech Tips — February 2022

**NOTICE**
Due to the danger and complexity of electronic equipment repair, the following technical tip is intended for professional reference only. Please refer to manufacturer’s recommendations as Encompass does not guarantee the accuracy, reliability or safety of this information.

LG TV, 60PK200
Reason for Service: Set powers up then shuts down in a couple of seconds.
Solution: Check R927, R928 & R929 in power supply. All are 10 ohm/5W.

Panasonic TV, TH42PX80U
Reason for Service: 10 blink error as soon as set plugged in. Won’t start.
Solution: Replaced power supply, P Board.

RCA TV, G36710, (ATC113CB1)
Reason for Service: Top 2/3 of screen was black; bottom 1/3 was okay.
Solution: Replaced the following: Vert IC, DF01 and CF05.

Samsung TV, LN55B650T1F
Reason for Service: No backlight.
Solution: Found C1804 in PS bad, replacing it fixed set.

Samsung TV, LN26B460B2D
Reason for Service: Dead set, but red LED is on.
Solution: Found bad filter cap, C849; replacing it fixed set. 2200uF/16V.

Samsung TV, UN60EH6003
Reason for Service: Video goes to black after set on for few minutes. Audio and BLs okay.
Solution: Found two bad caps on TCon board. C7114 and C7122.

Sony TV, KP53HS30
Reason for Service: Set had no video or OSD, audio okay.
Solution: Replaced B module.

Westinghouse TV, VR5585DFZ
Reason for Service: Dead set.
Solution: Replaced bad U6 regulator on main board.

Zenith TV, P42W46X
Reason for Service: Weak video and grainy picture. Can be intermittent.
Solution: Replaced 33uF caps near transformer left scan module.

Want more tips? Click here to see all electronics and appliance tips!

Musings from CES 2022

Although the pandemic clearly impacted attendance at the Consumer Electronics Show held earlier this month, innovation and the “wow factor” remained on full display (pun intended, read on).

Not Your Great-Grandma’s TV

Just when you think the television market has plateaued for good, Neo OLED televisions have arrived to blow your mind with displays so bright and crisp you can see the fuzz on a tennis ball. The latest TV technology unveiled at CES is meant to fully immerse viewers into the entertainment experience. With screen sizes ever increasing and/or curving, users are enveloped more than ever before. Even at dominating sizes, new models aren’t necessarily eyesores. Some display realistic-looking art masterpieces when in standby mode, while others roll up and are hidden from view entirely.

Mobility Space Accelerating at CES

Beyond developing more lifelike (and size) futuristic gaming and television displays, some electronics manufacturers are remaining relevant by jumping to completely new verticals. One such example is Sony. Alongside crystal LED, professional drones, gaming, virtual reality and other CE exhibits, Sony unveiled VISION-S 02, its second battery-electric car prototype. With focus on electric power, autonomous mobility and safety features, this year’s show drew 185 auto manufacturers in the growing vehicle technology category at CES.

Sony’s concept battery-electric VISION-S 02

Sony calls its car a “new SUV-type prototype vehicle that accommodates diverse values and lifestyles.” Meanwhile, Panasonic debuted new electric vehicle battery technology that substantially increases storage capacity to extend range. The manufacturer, which supplies TESLA batteries, is also making the motor/battery system for Totem USA’s first eBike, Zen Rider.

Sony’s first prototype VISION-S is now undergoing road tests, and the manufacturer is creating an automobile division. Although there is no guarantee the vehicle will ever be mass produced, hats off to Sony – and Panasonic – for diving into a new product pool. If Sony’s vision ever becomes reality, it may one day be perfectly fine to sleep in the back of your car while it takes over. Plus, with Sony’s ingenuity, the onboard display system is sure to shock and awe.

Appliances Getting Smarter & Snappier

Nearly all manufacturers showed off products embedded with smart technology. From dryers that send notifications when laundry is done to refrigerators that offer recipes based on existing contents, appliances are being made to do a lot more for consumers than simply heat and cool.

Appliances are also being designed to free up space in the home. Stackable laundry units provide ample capacity while providing enough room to add a sink or more storage. Vibrant colors are replacing the white, black and stainless steel of most standard appliances. Samsung introduced a line of French door refrigerators available in 12 colors from pink to emerald green.

Robotics was another theme on display with upgraded floor cleaners, self-filling baths and other automated functionality to assist you in daily home life. Here’s hoping the robot chefs that duplicate famous chef dishes make it into the home in my lifetime.

Robert Coolidge
President & CEO

Opportunities for Repair Industry

By now, savvy, ambitious servicers have evolved their skills and business models to meet market demand and stay current. Those still relying on 42” TVs for repair work are likely close to retirement or have a lock on their service area.

Electric cars are going to displace gas powered vehicles – it’s not if, but when. What does this mean for electronics gurus? Could their skills transfer to this technology and displace standard auto repair shops? What about robotics, e-bikes and next-level gaming consoles? These types of electronics are sure to hold their price points much longer than LCD TVs, which should help drive repairs vs. replacement.

It’s often hard for businesses to anticipate future trends and adapt their operations accordingly when balance sheets are healthy. But no matter how comfortable you are today, it can all go horribly wrong if you refuse to be forward thinking. Look no further than Blockbuster, Sears, Kodak, Borders and the like. Turns out there’s no such thing as being too big or successful to fail.

If you’re not paying attention to tech news and looking for new opportunities to provide aftersales service, you will eventually get left behind. It was a long time before mobile phones replaced the ubiquity of landlines, but once they took hold, that was the end for all kinds of businesses. Remember pagers? When’s the last time you used a phone booth or bought an answering machine?

Displacement is just around the corner from the next innovation. Watch where we’re going and don’t fall flat on the pavement.

CE Tech Tips — January 2022

Hitachi TV, 60V500A
Reason for Service: Sound distortion (rattling sound) on speaker with action movie and bass set to max.
Solution: Replace side protector between woofer and power supply with new part MN06392.

Samsung TV, LN46A530P1F
Reason for Service: No backlight, power supply comes up with all voltages.
Solution: Replaced main board to fix.

Samsung TV, UN55C6900VFXZA
Reason for Service: Dead set.
Solution: Replaced 2 components in power supply. ICB801 and ZDB802.

Samsung TV, UN40F6300
Reason for Service: Dead set, power LED 2 blink error.
Solution: Found bad SM cap, RS802, replacing fixed set.

Sanyo TV, DP42841
Reason for Service: Audio cuts out at high volume and crackles sometimes.
Solution: Replaced Audio IC LV4906.

Zenith TV, P42W46X
Reason for Service: Black screen, slowly gets better the longer set is on.
Solution: Found C61 in power supply bad. 47uF/50V.

Zenith TV, Z50PG10UA
Reason for Service: No video or OSD, screen lights up.
Solution: Replacing upper buffer fixed this set.

Supplier also adds training centers to Ohio and Las Vegas facilities

Simplifies repair servicer access to home appliance spare parts

March 16, 202211:30 a.m.-2:00 p.m.Encompass Davie Parts Distribution Facility3410 Davie Road, Suite 403, Davie, FL 33314

This guide covers the following Whirlpool Duet models:

Whirlpool error code: SUDS

Whirlpool error code: F0E1

Whirlpool error code: F1E1

Whirlpool error code: F1E2

Whirlpool error code: F2E3

Whirlpool error code: F3E1

Whirlpool error code: F3E2

Whirlpool error code: F5E1

Whirlpool error code: F5E2

Whirlpool error code: F5E3

Whirlpool error code: F6E2

Whirlpool error codes: F6E2 and F6E3

Whirlpool error code: F7E2

Whirlpool error code: F8E0

Whirlpool error code: F8E1

Whirlpool error code: F8E2

Whirlpool error code: F8E3

Whirlpool error code: F8E4

Whirlpool error code: F9E1

Want more tips? Click here to see all electronics and appliance tips!

Want more tips? Click here to see all electronics and appliance tips!

March 16, 2022
11:30 a.m.-2:00 p.m.
Encompass Davie Parts Distribution Facility
3410 Davie Road, Suite 403, Davie, FL 33314