Encompass is a proven - innovator
- leader
- pioneer
- partner
- progressor
- stalwart
in parts logistics.
- innovator
- leader
- pioneer
- partner
- progressor
- stalwart
Encompass is proud of our long history in the aftermarket supply chain and the opportunity to serve our valued customers. From our beginnings in 1953 as a parts supply house for television tubes and antennas, we have grown to be an industry leader supporting all segments of the supply chain in multiple product categories representing world-leading manufacturer brands.
Following is an at-a-glance timeline of the Encompass history. For a more in-depth overview, including vintage photos, please click here.
Our History
1953
Company formed as Vance Baldwin Electronics in Ft. Lauderdale, Fla., distributing primarily TV tubes, antennas and other electronics accessories.
1970
Vance Baldwin lands exclusive consumer electronics distributorships with such brands as RCA. Opens showrooms in South Florida and begins offering same or next day delivery.
1980
Continues expansion to Central Florida, opening a branch in Tampa. Lands other major manufacturer authorizations for out-of-warranty service parts. Vance Baldwin retires and his son, Fred Baldwin, takes over company leadership.
1990
Vance Baldwin’s grandson Robert Coolidge joins company and begins implementing technology solutions to increase warehouse and back office efficiency and integrate with major manufacturers to offer nationwide service.
2000
Website replaces paper catalogs as main parts ordering tool. Vance Baldwin moves Tampa operation to Lawrenceville, GA. Company expands into printer and computer verticals.
2009
Fred Baldwin agrees to sell the company to Encompass Group Affiliates, a publicly-held entity, which also acquires Cyber-Test, a high-tech repair and reverse logistics company based in Central Florida, and Tritronics, a leading parts distributor based in Maryland. The company is split into two divisions: Encompass Parts Distribution and Encompass Service Solutions with headquarters in Lawrenceville, GA.
2010
Encompass Service Solutions moves to Lawrenceville, GA headquarters.
2011
The company goes private and is wholly owned by Sankaty Advisors. The new entity is renamed Encompass Supply Chain Solutions, Inc.
2012
Encompass continues gaining new manufacturer authorizations and expanding into new vertical categories. Robert Coolidge named President & CEO.
2014
Encompass revamps Lawrenceville distribution center, adding automated conveyor functionality and upgrading the board repair room.
2018
Encompass focuses on promoting parts supply chain management solutions, assuming responsibility for parts support for numerous world-leading brands, including Sony, Panasonic, Philips and more. Opens new Training Center to offer field tech training and complimentary space for industry meetings. Marks 65th anniversary with yearlong events and activities.
2019
Rebrands with fresh new identity and tagline: Simply Parts. New brand designed to be more approachable, progressive, easy and energetic. Obtains authorization for Samsung and Whirlpool warranty parts and non-warranty Viking parts. Opens new distribution center in South Florida, which doubles warehouse capacity of previous facility.
2020
Continues pursuing 4PL engagements for parts supply management with manufacturers, warranty providers, property management companies and more. Opens additional facilities to accommodate record growth. Comvest Partners adds Encompass to investment portfolio with existing leadership support. Navigates through COVID-19 pandemic by implementing extensive safety measures for essential onsite staff, while setting up telecommuting for office associates.
2021
Continues adapting to impact of COVID-19 pandemic. Experiences record volume as lockdowns keep consumers home using their appliances and electronics causing more failures.
2022
Acquired by Parts Town, the global market leader in foodservice equipment parts distribution, to further build its residential parts division. Integrates with Dayton Appliance Parts (DAP), acquired by Parts Town in 2021. Opens new distribution facility just outside Cincinnati as part of strategy to expand next day delivery across U.S. Migrated DAP to Encompass platform and started rebranding process.
2023
Marks 70th anniversary. Opens new facility in Dallas and heavily invests in Georgia warehouse automation as part of the ongoing strategy to offer next-day delivery to most of Continental U.S.
