• Parts Distribution

Parts Distribution

EXPANSIVE FOOTPRINT

Encompass supports manufacturers with genuine OEM parts supply with a strategic network of distribution centers located in Florida, Georgia, Indiana, New York, Nevada, Ohio, and Texas. We provide parts for 300+ top manufacturer brands with access to 10+ million parts in our database to help make sure you have the parts you need for your repairs, when you need them.

USER-FRIENDLY, FEATURE-RICH ECOMMERCE SITE

Our robust, mobile-optimized ecommerce website — encompass.com — offers unmatched functionality with convenient tools enabling users to:

  • Search millions of parts by partial part number or keyword
  • Check parts availability and pricing
  • Access interactive exploded views, 360-degree part photos and download service manuals
  • View how-to repair videos
  • Create and view open RMAs
  • Pay both credit card and terms accounts online
  • Track order status

EXTENSIVE ACCOUNT MANAGEMENT TOOLS

Additionally, setting up an account with Encompass gives you full transparency from provided reporting on your parts transactions. You can view details on your past/current orders, view and download numerous reports regarding tracking and reconciling key business financials. Reports listing pending parts and core returns from any manufacturer are available, as well as warranty credits due over the past 60 days. For your convenience, a link to the the parts ledger is included on the parts detail pages in addition to being accessible in the My Account section on encompass.com.

Additionally, to help you better plan your on-hand parts inventory, we post a report titled Stock Recommendations, which lists your most frequently purchased parts within the past month. All of this data and more can be found under the heading Downloadable Reports.

Genuine solutions for genuine users

The Encompass.com parts prediction model is designed to improve efficiency, reduce downtime, and optimize inventory management. Our system relies on repair history data from real purchases to increase the odds that every parts purchase is a first-time fix.

Some features and benefits include:

  • Our parts prediction tool finds the right replacement part based on specific appliance category symptoms
  • Take the guessing out of ordering the correct parts for your maintenance or repair jobs
  • Reduce and/or eliminate the need for 2nd or 3rd time visit costs

Our parts prediction tool is made from real data to help real people. But if our prediction still gets it wrong, don’t worry. Encompass offers 180 day hassle-free returns with a $0 restocking fee.

ADDITIONAL CONVENIENT TOOLS

  • Exploded Views – To help identify parts associated with LG products, we’ve added 4,000 new schematics. Links to parts are listed with the exploded views for easy ordering. We’ve also got schematics for other top brands, including Samsung and Whirlpool.   
  • Batch Order Entry – Need to order numerous parts at once? Just use our simple Batch Order Entry feature to enter up to 100 different parts on a single P.O. The tool enables you to specify quantity if you want to order more than one of any part.
  • EZ StockTM App – Check out our free truck stocking app that will help you track and manage your parts inventories. Some key features include barcode scanning for easy input into your app inventory, easy parts ordering right on the app, and a search feature to easily find the right part between your vehicles and warehouse.
  • System Integrations – Encompass parts are accessible via popular purchasing platforms used by numerous companies for one-stop procurement of multiple goods and services. We’re also integrated with industry-leading claims and service management systems.

Key Encompass Integration Partners






 

Experience the Encompass Difference

While there may be other distributors in the market, none can match the experience, comprehensive inventory and value-added services Encompass provides:

  • 70+ years of proven distribution experience
  • Always genuine OEM parts for every purpose
  • Every part for every home under one roof
  • Same-day shipping until 5pm EST
  • Easy returns for 180 days
  • Personalized customer experience
  • Innovative business solutions
  • A State-of-the-art warehouse managament system
  • Flexible technology interfacing with instant access to inventory, order confirmation, and real time tracking
  • Automated backorder sourcing
  • Customized core management