Backed by 70 Years of Industry Experience
Encompass has been in business a long time, but we keep evolving to serve you.
From our roots in parts distribution, we have continually enhanced our value through new supply chain services, innovative technology and top manufacturer brands. Through the years, one facet of our business has never changed: our dedication to providing a superior service experience to our business partners and consumer end users.
Encompass is a proven market leader in Distribution, 3PL and 4PL solutions and repair service for a diverse range of finished goods and replacement parts.
Encompass offers an array of value-added services, enabling our partners to outsource any segment of the supply chain that is chipping away at profits or distracting from core competencies. And, through comprehensive reporting, we provide full visibility into our performance.
Just wanted to thank you for the great communication, excellent service and perfect parts. Will do more business in the near future!
I ordered some parts for my LG fridge, and I was so surprised by how wonderful Encompass was. They were competitively priced (actually the cheapest for my item), and the parts fit perfectly. But even more impressive was how fast I got the parts. I used regular shipping and they came amazingly quickly, even though it was during a VERY busy mail season. I would 100% buy from them again.
Just want to thank Encompass for excellent service. Having had difficulty placing an order on line over the weekend, I called late Monday and spoke with Karen who took my order. The reasonably priced product was delivered on Thursday. It was a pleasure dealing with Encompass and I would not hesitate to do so again and to recommend your company. Thank you very much.
Just wanted to say THANKS! Ordered the simplest of things…a replacement button for our microwave. It’s not a big deal, but so annoying when you have to keep a little screwdriver handy! I was able to find the part I needed quickly. Ordering was quick and easy, and it arrived in the mail sooner than I expected -a nice surprise! Thanks for making day-to day life a little smoother. it IS the little things that count!
I received my Braun shaver head this morning via Fedex, and this note is just to thank you for your excellent service.
I received the part for my mini-fridge and I am very happy and satisfied with your service. The part fit perfectly. Hopefully, I will not have additional problems with this appliance, but will be sure to check your site for parts for other items I need parts for in the future. The prices are very good and the service is exceptional.
Thank you for getting me the correct part for an LG refrigerator: a replacement door basket. I had a bad experience with two other suppliers who sent the wrong thing.
Excellent service, everything on time!!! 5 STAR REVIEW!!!!!!! GRACIAS!!!!!!!!
I had a problem with my Sonicaire HX8240 and spoke to a representative who took the time to listen and resolved the problem by replacing a part. She was very helpful and regained back some of my confidence in large companies.
Just wanted to say thanks for the constant support and prompt replies. I have been sending a lot of escalations to you these past few days and really appreciate your work & follow up. I can’t think of any time where I had to resend requests for follow up or reply. The Encompass team is great to work with, and I appreciate your understanding of urgency for our mutual customers/Service Centers.
Just wanted to say thank you so much for an excellent buying experience and some of the fastest shipping I’ve ever seen. You helped me get my condenser unit working great again in no time flat. I will definitely recommend you to anyone who needs parts for their home AC system.
Thank you for your excellent service, from our initial contact to find a
replacement part to our request to return the part. A pleasure to work with you! Great customer service training and follow through.
I just received my package today! I just want to express how grateful I am for your phenomenal service. I completely appreciate how accommodating and helpful you were. I think you went above and beyond typical customer service and I will definitely be “singing your praises” to my friends and family!