Services

Our Services

Encompass is no ordinary parts distributor.

Beyond supplying parts for dozens of diverse product categories, Encompass is the only parts distributor that offers full aftermarket services – everything from repair & refurbishment to call center support to e-recycling.

Supply Chain Management

We handle it all from sourcing to accounts receivable so you can focus on your core business.

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Parts Distribution

Pick/Pack/Ship is our key competency. Let us support your replacement parts needs.

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Repair & Service

We provide an array of services from repair to technical configuration for just about any product.

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Reverse Logistics

We manage the hassle of returns and maximize value of unwanted/unrepairable goods.

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Our Value-Adds

Call Center/Dispatch

Multi-lingual Call Center services with client-branded greetings to assist end users and techs. Also providing assistance to service networks with field service dispatching.

Web Services

Client-customized e-commerce sites at no charge.

Data Capture/Reporting

Encompass delivers detailed reporting on every aspect of client programs, providing full visibility in real time, anytime.

IT Integration

Flexibility connectivity via SOAP, XML, EDI, FTP for instant access to inventory pricing, availability and order placement.

Claims Management

Partnering with third-party administrators to assist with warranty claims processing.