Our Services

Our Value-Adds

Call Center/Dispatch

Multi-lingual Call Center services with client-branded greetings to assist end users and techs. Also providing assistance to service networks with field service dispatching.

Web Services

Client-customized e-commerce sites at no charge.

Data Capture/Reporting

Encompass delivers detailed reporting on every aspect of client programs, providing full visibility in real time, anytime.

IT Integration

Flexibility connectivity via SOAP, XML, EDI, FTP for instant access to inventory pricing, availability and order placement.

Claims Management

Partnering with third-party administrators to assist with warranty claims processing.