“Every morning in Africa a gazelle wakes up. It knows it must run faster than the fastest lion or it will be killed. Every morning a lion wakes up. It knows it must outrun the slowest gazelle or it […]
For the past several years, the mantra in the consumer electronics service industry has centered on business diversification to combat drops in television pricing that sometimes make replacement more economical than repair. While some TV servicers are staying the […]
TV flat panels are bulky, expensive and generally difficult to deal with. Panels inventoried years ago to serve as repair replacements are often pricey due to freight, core charges and inventory costs. As such, the industry has elected to […]
Distributors that specialize in sourcing and supplying repair parts for consumer electronics, appliances and other goods are continually faced with ensuring adequate inventory, especially once the production cycle ends for a particular model. Meeting the demand can be challenging, […]
Like any business, manufacturers are focused on finding ways to improve profitability throughout their organizations. Faced with heavy global competition and ever-changing technology trends leading to shortened product lifecycles and plummeting prices, consumer electronics OEMs are particularly challenged even as the country emerges from […]
Amid the hectic pace of keeping a business running smoothly, it’s very easy to sometimes overlook the customer experience. But without satisfied customers, a business cannot survive – at least not for very long or very successfully.
In this age of pervasive social […]