Encompass and The Kitchen &...
By Robert Coolidge, CEO/President, Encompass Supply Chain Solutions The Kitchen & Bath Industry Show (KBIS) continues to be one of the most important gatherings for innovation and collaboration across the…
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How Encompass Continues to...
By Robert Coolidge, President – Encompass Supply Chain Solutions, PartsTown In the home appliance repair industry, profitability depends on one critical factor, diagnosing and repairing the issue right the first time….
Leadership in Distribution: It’s...
By Robert Coolidge, President – Encompass Supply Chain Solutions, PartsTown Leadership in distribution isn’t about trucks, warehouses, or fancy systems; it’s about people. After more than 35 years in OEM…
AI Is Changing the Game in Parts...
Artificial intelligence is no longer a futuristic idea; it’s rapidly becoming embedded in the infrastructure of global commerce. For the home appliance and HVAC parts industry, this marks a turning…
CES 2024: Innovation is Back
CES 2024: Innovation is Back I have been attending CES for the past 15 years, and we have seen the same, if not very similar things for all these years,…
It’s Time to Prepare for the...
‘Right to Repair’ is a term that most of the readers of this blog will be familiar with, given the media attention it has received in recent years. For those…