Blog

Lawrenceville, Ga., July 24, 2012 – Encompass Supply Chain Solutions, Inc. (ESCS), a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has agreed to purchase the consumer electronics assets of Herman Electronics, Inc., a top distributor of factory original electronics replacement parts and accessories.

Herman is exiting the CE market to focus on its Broadcast and Professional Audio Visual materials distribution business. Under the agreement with Encompass, Herman will assist in directing existing and prospective customers to ESCS division Encompass Parts Distribution for CE parts and accessories. Herman and Encompass are both long-standing CE parts distributors with decades of experience in the industry.

“Consumer electronics remains a core segment of our business, and we are committed to continuing to serve the CE repair market,” said Robert Coolidge, ESCS president and CEO. “We are excited to be partnering with Herman to leverage our footprint and infrastructure to ensure their customers receive the same level of superior service they have come to expect.”

The two companies will work together to notify customers and manufacturers of the transition. Jeffrey Wolf, executive vice-president of Herman, said he is confident that Herman customers will benefit from Encompass’ expertise, expanded product offerings and comprehensive capabilities.

“When evaluating potential options for our consumer electronics business, Encompass topped the list,” said Wolf. “Their experience, resources and dedication to exceptional service will be a significant benefit to our customers.”

Wolf will continue to be engaged in customer relations with legacy Herman CE customers and new customers as a representative of Encompass.

“It is very important to Herman that our customers experience minimal disruption and have a positive experience during the transition,” said Wolf. “We intend to work closely with Encompass to make the process as seamless as possible.”

About Herman

Herman started in 1963 with a single location in Miami, Florida and quickly became one of the largest factory authorized original replacement parts distributors in the U.S. serving the consumer electronics repair industry. Since its inception, Herman has added product lines and services that have broadened its market focus to include broadcast, professional audio visual, and security materials supply. Herman is based in Miami, FL with additional distribution facilities in Georgia, New Jersey and Nevada.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com.

Lawrenceville, Ga., June 7, 2012 – Encompass Supply Chain Solutions, Inc. (ESCS), a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, and ServicePower Technologies PLC, market leader in outsourced services and field management, today announced they have formed a strategic partnership providing enhanced services to manufacturers, insurers, retailers and their field service networks.

Under an agreement executed by the two companies, ESCS and ServicePower will partner to market their comprehensive services, including the field management platform and replacement parts distribution services.

ESCS, through its division Encompass Parts Distribution, is one of the nation’s largest authorized distributors of replacement parts for consumer electronics, appliance, computer and imaging products, with 60 years of industry experience. ServicePower works with a variety of clients to control and schedule the work of their own field service resources, as well as manages the work of independent service contractors on behalf of clients. ServicePower has access to a global network of 86,000 service technicians.

“With Encompass, ServicePower customers will gain a superior service parts solution from one streamlined source,” said ESCS President and CEO Robert Coolidge. “Plus, through our strategic partnership, we will be able to enhance ServicePower’s field service management platform for our mutual clients.”

The companies plan to integrate their technology systems to enable technicians receiving work through the ServicePower applications to easily search for and order replacement parts through Encompass. Contacts: Kristin Hurst Encompass Director of Marketing Ph: 954.474.0325 khurst@encompass.com Jenniffer Breitenstein ServicePower, Inc. VP Product Marketing Ph: 410.571.8981 j.breitenstein@servicepower.com “Teaming with Encompass is another way for us to add value to our customer base,” said Mark Duffin, President of ServicePower. “Their vast parts inventory from all the major brands, combined with extensive distribution expertise, will greatly simplify parts procurement for field service networks.”

About ServicePower

ServicePower Technologies PLC is a third party administrator for global field services which uses a fully integrated artificial intelligence based software platform to recruit independent contractors, comply with global regulatory codes, facilitate training, schedule service calls, conduct global retail/wholesale pricing analysis, and ultimately facilitate an optimal customer buying experience. ServicePower’s ServiceOutsource product is offered globally to end-consumer facing organizations in the retail, manufacturing, insurance, medical, and services industries providing the capability of offering quality installation services for their products through a network of professional, licensed, and insured independent contractors.

For more information, please visit www.servicepower.com.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-toend solutions for top OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com.