Extended Customer Service Hours and New Chat Service

To
better serve customers on both coasts, Encompass has opened a call center at
our Las Vegas distribution center. East coast customers will be able to contact
our call center representatives until 8 p.m. Eastern Time. West coast customers
will have access to the call center until 5 p.m. Pacific Time. This applies to
our main customer care lines: 800.638.3328 and
800.432.8542.

We
have also implemented an online chat service at encompassparts.com
to provide customers another channel to quickly ask questions
and get assistance.