Press Releases

Lawrenceville, Ga., October 22, 2012 – Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has finalized agreements with both Alpine Electronics of America, Inc. and Clarion Corporation of America to distribute original replacement parts for their full line of mobile electronics products.

Encompass will supply parts for Alpine and Clarion, top names in mobile audio, through its division Encompass Parts Distribution. Alpine is a manufacturer of audio, video, navigation and driver assistance products for consumers and leading auto makers. Clarion produces car TV and multimedia systems, car audio systems, rearview monitor systems and fixed and transportable navigation products.

“Encompass is pleased to add these world leading brands to our already extensive list of manufacturers,” said Robert Coolidge, president of Encompass Parts Distribution. “With our 60 years of parts logistics expertise and specialization in consumer electronics products and aftermarket service, Encompass is an ideal solution to support Alpine and Clarion.”

Encompass will supply Alpine and Clarion spare parts from its distribution facility in Lawrenceville, Ga. outside Atlanta.

About Alpine

Alpine Electronics of America, Inc., is the industry-leading manufacturer of high performance mobile electronics, founded in 1978. Alpine is the only manufacturer specializing in mobile multimedia, an integrated system approach incorporating digital entertainment, security and navigation products for your mobile entertainment. As a consolidated subsidiary of Alps Electric Co., Ltd., one of the world’s premier manufacturers of electronic components for computer, communications and car electronic equipment, Alpine is the specialized supplier of quality mobile electronics systems.

About Clarion

Clarion Corporation of America, headquartered in Cypress, California, is a subsidiary of Tokyobased Clarion Co. Ltd., headquartered in Saitama, which has been a consolidated subsidiary of the Hitachi Group since 2007 and an international leader in car audio and electronics since 1940. The company is involved in the research, development, engineering, design, manufacturing, sales and marketing of mobile entertainment, navigation, communication and safety and security products for the automotive, marine, recreational vehicle, commercial fleet and heavy industry environments. Clarion has been the recipient of numerous awards for design innovation, support, manufacturing and product reliability from independent organizations and customers alike. The company has marketing and sales affiliates in Europe, North and South America, Asia and Australia. Clarion is located on the web at clarion.com.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com and follow us on Facebook.

Lawrenceville, Ga., July 24, 2012 – Encompass Supply Chain Solutions, Inc. (ESCS), a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has agreed to purchase the consumer electronics assets of Herman Electronics, Inc., a top distributor of factory original electronics replacement parts and accessories.

Herman is exiting the CE market to focus on its Broadcast and Professional Audio Visual materials distribution business. Under the agreement with Encompass, Herman will assist in directing existing and prospective customers to ESCS division Encompass Parts Distribution for CE parts and accessories. Herman and Encompass are both long-standing CE parts distributors with decades of experience in the industry.

“Consumer electronics remains a core segment of our business, and we are committed to continuing to serve the CE repair market,” said Robert Coolidge, ESCS president and CEO. “We are excited to be partnering with Herman to leverage our footprint and infrastructure to ensure their customers receive the same level of superior service they have come to expect.”

The two companies will work together to notify customers and manufacturers of the transition. Jeffrey Wolf, executive vice-president of Herman, said he is confident that Herman customers will benefit from Encompass’ expertise, expanded product offerings and comprehensive capabilities.

“When evaluating potential options for our consumer electronics business, Encompass topped the list,” said Wolf. “Their experience, resources and dedication to exceptional service will be a significant benefit to our customers.”

Wolf will continue to be engaged in customer relations with legacy Herman CE customers and new customers as a representative of Encompass.

“It is very important to Herman that our customers experience minimal disruption and have a positive experience during the transition,” said Wolf. “We intend to work closely with Encompass to make the process as seamless as possible.”

About Herman

Herman started in 1963 with a single location in Miami, Florida and quickly became one of the largest factory authorized original replacement parts distributors in the U.S. serving the consumer electronics repair industry. Since its inception, Herman has added product lines and services that have broadened its market focus to include broadcast, professional audio visual, and security materials supply. Herman is based in Miami, FL with additional distribution facilities in Georgia, New Jersey and Nevada.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com.

Lawrenceville, Ga., June 7, 2012 – Encompass Supply Chain Solutions, Inc. (ESCS), a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, and ServicePower Technologies PLC, market leader in outsourced services and field management, today announced they have formed a strategic partnership providing enhanced services to manufacturers, insurers, retailers and their field service networks.

Under an agreement executed by the two companies, ESCS and ServicePower will partner to market their comprehensive services, including the field management platform and replacement parts distribution services.

ESCS, through its division Encompass Parts Distribution, is one of the nation’s largest authorized distributors of replacement parts for consumer electronics, appliance, computer and imaging products, with 60 years of industry experience. ServicePower works with a variety of clients to control and schedule the work of their own field service resources, as well as manages the work of independent service contractors on behalf of clients. ServicePower has access to a global network of 86,000 service technicians.

“With Encompass, ServicePower customers will gain a superior service parts solution from one streamlined source,” said ESCS President and CEO Robert Coolidge. “Plus, through our strategic partnership, we will be able to enhance ServicePower’s field service management platform for our mutual clients.”

The companies plan to integrate their technology systems to enable technicians receiving work through the ServicePower applications to easily search for and order replacement parts through Encompass. Contacts: Kristin Hurst Encompass Director of Marketing Ph: 954.474.0325 khurst@encompass.com Jenniffer Breitenstein ServicePower, Inc. VP Product Marketing Ph: 410.571.8981 j.breitenstein@servicepower.com “Teaming with Encompass is another way for us to add value to our customer base,” said Mark Duffin, President of ServicePower. “Their vast parts inventory from all the major brands, combined with extensive distribution expertise, will greatly simplify parts procurement for field service networks.”

About ServicePower

ServicePower Technologies PLC is a third party administrator for global field services which uses a fully integrated artificial intelligence based software platform to recruit independent contractors, comply with global regulatory codes, facilitate training, schedule service calls, conduct global retail/wholesale pricing analysis, and ultimately facilitate an optimal customer buying experience. ServicePower’s ServiceOutsource product is offered globally to end-consumer facing organizations in the retail, manufacturing, insurance, medical, and services industries providing the capability of offering quality installation services for their products through a network of professional, licensed, and insured independent contractors.

For more information, please visit www.servicepower.com.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-toend solutions for top OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com.

Lawrenceville, Ga., February 22, 2012 – Encompass Supply Chain Solutions, Inc. (ESCS), a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced that company President Robert Coolidge will assume the added role of Chief Executive Officer.

Coolidge was appointed President of Encompass in December, taking on the responsibility of managing the day-to-day operations of the entire company, including the Encompass Parts Distribution and Encompass Service Solutions divisions. With the addition of the CEO title, he replaces Robert (Bob) Gowens, who has moved to become an advisor to the Encompass Board of Directors.

“The Board thanks Bob for his leadership of Encompass over the past 18 months and is grateful to have him continuing in a stewardship role,” said Encompass Board Chairman Steve Glick. “We are equally grateful to have a President and CEO of Robert’s caliber. With decades of experience in supply chain management and a clear vision of how the company must evolve to meet ever-changing industry conditions, Robert has the skill and talent to successfully guide Encompass into the future.”

Gowens added his congratulations to Coolidge on his appointment as CEO, stating “Robert is very deserving of this role. I’m confident he will serve the Company, the shareholders, and the employees well. I wish him and Encompass all the best.”

In addition to operational and fiduciary responsibility for Encompass Supply Chain Solutions, Coolidge will remain President of the Encompass Parts Distribution division for which he has managed national sales, vendor relations and IT management and development.

“Having the opportunity to continue growing and enhancing Encompass to improve service to our customers and strengthen relationships with our business partners is extremely exciting to me,” said Coolidge. “We are always seeking innovative solutions to help our customers succeed, and I am committed to ensuring we stay on this course.”

Coolidge has more than 20 years of industry experience, beginning with Vance Baldwin, which was founded by his grandfather in 1953 and acquired by Encompass in 2007. Robert helped grow Vance Baldwin from a local electronics parts distributor of $3 million in 1990 to a national distributor providing original parts for consumer electronics, computer, printer and appliance parts with revenues exceeding $50 million in 2007.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for top OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com or find us on Facebook

Lawrenceville, Ga., January 31, 2012 – Encompass Supply Chain Solutions, Inc., (ESCS) a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has finalized an agreement with BriteLite to distribute replacement parts for its full line of professional DJ equipment, as well as provide aftermarket services in support of two of its DJ kit models.

Under the agreement, Encompass Parts Distribution – a division of ESCS – will serve as a master parts and components supplier for BriteLite, a premier provider of professional audio equipment, including DJ kits, mixers, speakers, lighting and amplifiers. ESCS will additionally provide repair, advance product replacement and call center services for BriteLite’s DJ Packs through its Encompass Service Solutions division. The company will manage parts and service for BriteLite from its headquarters facility in Lawrenceville, Ga.

Currently, BriteLite primarily offers its products through national rent-to-own chains, which support select BriteLite products through their own service centers.

“As BriteLite continues to expand in the market, it is critical for us to have a reliable parts supply chain and high-quality solution for after sales service to our dealers and end users,” said Arash Shamoeil, president of BriteLite. “We are confident that Encompass is well-equipped to help us achieve our goals.”

“Encompass is very pleased to be partnering with BriteLite to help maintain their products in the marketplace and ensure first-class service to their customers,” said ESCS President Robert Coolidge. “With our proven expertise in managing parts logistics for a broad range of products – from consumer electronics to appliances – we have what it takes to deliver superior performance for BriteLite.”

Encompass Service Solutions will leverage its leading-edge warehouse and distribution facility, depot repair services and call center operations to manage reverse logistics for BriteLite.

“Our highly-skilled technical staff and depth of experience in advance product exchange, service and call center support will be a significant advantage to BriteLite and their consumer end users and dealers,” said Patrick Joseph, executive vice president and general manager of Encompass Service Solutions.

About BriteLite Enterprises

BriteLite Enterprises is a manufacturer of quality DJ / Karaoke equipment and has been in business for over 10 years. Our core business is in Professional Audio Equipment and lighting under multiple brand names such as “DFX Pro Audio,” “Club Pro,” and “Edison.” Our customers consist of various Retail & Rent to Own dealers in the U.S., Canada, and in Mexico. Our systems are both affordable to the mass consumer and easy to use. The Britelite systems are not only for the professional DJs, but for any Music Hobbyist to enjoy. BriteLite Enterprises corporate office is located in Los Angeles, CA. We also warehouse and distribute out of our Culver City, CA location.

BriteLite was formed to create a demand for music enthusiasts and low-mid income consumers to enjoy their music and motivate them to start their own business or to just have fun being the life of the party. We’ve found that opportunity in the sales channels that we currently service. Limited to only specialty dealers for many years, we hope to reach the masses and capture all aspiring DJs and Karaoke enthusiasts. We provide a system that is affordable, easy to operate, FUN and can generate income for all users.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for top OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com or find us on Facebook.

Lawrenceville, Ga., January 25, 2012 – Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced that its division Encompass Service Solutions (ESS) has been selected by Universal Administrators to provide repair and reverse logistics services.

Under the agreement with Universal Administrators, a nationally-recognized innovator in the extended services industry, ESS will perform depot repair for LCD/LED television combo units – 37 inches and below – and laptops. ESS will also provide returns management and asset recovery services for an array of electronics products warranted by Universal Administrators, including MP3 players, digital cameras, fax machines and more.

“Universal Administrators is dedicated to delivering first-class service to our extended warranty customers,” said Jack Wainwright, CEO of Universal Administrators. “We believe Encompass shares our commitment and is best suited to support our customers and maximize the value of their contracts.”

Patrick Joseph, executive vice president and general manager of ESS, said that with decades of experience in serving third-party administrators and their consumer customers, ESS has the technical skill and after-sales operational expertise to excel for Universal Administrators.

“Encompass is a proven leader in high-tech repair service, as well as managing the after-sales process to extract as much value as possible from returned products for our clients,” said Joseph. “We are very pleased to have the opportunity to support Universal Administrators and contribute to the success of their extended service programs.”

Universal Administrators will additionally participate in Encompass’ PARTner Profits referral program. PARTner Profits enables Universal Administrators to direct their consumer customers to Encompass Parts Distribution for replacement parts and accessories and share in the revenue.

About Universal Administrators

At Universal Administrators we bring businesses together to facilitate beneficial and profitable relationships. Our primary function is third party administration involving extended warranty, service contract, risk/asset base management and insurance programs. We integrate the necessary resources and administer the ongoing processes.

In business since 1986, Universal Administrators is nationally recognized as a leading innovator in the extended services industry. We set the standard for safe, efficient, high customer value and high profit programs.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for top OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com or find us on Facebook.

Lawrenceville, Ga., January 24, 2012 – Encompass Supply Chain Solutions, Inc. (ESCS), a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced the appointment of Robert Coolidge as company President and Lanier Bivings as Chief Financial Officer.

“Both Robert and Lanier bring a wealth of experience to their respective roles,” said Robert Gowens, Chief Executive Officer of ESCS. “I am confident that under their expertise and leadership, Encompass will continue on a path of growth and success.”

Coolidge has more than 20 years of industry experience, beginning with Vance Baldwin, which was founded by his grandfather in 1953 and acquired by Encompass in 2007. Robert helped grow Vance Baldwin from a local electronics parts distributor of $3 million in 1990 to a national distributor providing original parts for consumer electronics, computer, printer and appliance parts with revenues exceeding $50 million in 2007.

Coolidge will also continue in his role as President of the Encompass Parts Distribution Division for which he has been responsible for national sales, vendor relations and IT management and development, as well as integration management.

Bivings is a seasoned financial professional with more than 20 years of experience with a strong background in manufacturing and distribution. Previous to Encompass, he served as CFO for Elite Storage Solutions, Inc., a manufacturer of material handling equipment where he was responsible for development of production metrics and process improvement, inventory management and cost reduction in manufacturing.

Prior to Elite Storage, Bivings was an investment consultant, and also served as CFO for ShowTurf, Inc., a distributor of John Deere golf and turf equipment. Previous to ShowTurf he served as Corporate Accounting Manager and then Global Business Manager for Jabil Circuit. He was also a Senior Accountant for Ernst & Young.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for top OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com or find us on Facebook

Lawrenceville, Ga., December 6, 2011 – Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced that its division Encompass Parts Distribution, has finalized an agreement with Sony of Canada Ltd. to distribute replacement parts for a range of consumer electronics products.

Under the agreement with Sony, Encompass will distribute parts and accessories to Sony authorized service centers throughout Canada. Encompass will leverage its Canadian distribution facility located outside of Toronto in Mississauga, Ontario, for inventory warehousing and fulfillment.

“As an authorized Sony parts distributor in Canada, Encompass is committed to providing dealers in the region with top quality original parts and superior support to assist them in serving their end user customers and enhancing the Sony brand in the market,” said Robert Coolidge, President of Encompass Parts Distribution.

Encompass currently distributes Sony replacement parts to major retailers and servicers in the U.S. Coolidge said that Encompass’ presence outside the U.S., which also includes a distribution facility in Mexico, enables the company to align its comprehensive supply chain management services with the needs of manufacturers.

“With our distribution footprint in three U.S. states, Canada and Mexico, Encompass has the flexibility to be where our customers need us to be to service the entire aftermarket supply chain,” said Coolidge.

About Sony of Canada Ltd.

Established in 1955, Sony of Canada Ltd. is a wholly-owned subsidiary of Sony Corporation, of Tokyo, Japan, a world leader in High Definition. Sony provides end-to-end solutions through products that include the market-leading Blu-ray Disc™ players, BRAVIA® televisions, Cybershot® digital cameras, Handycam® Camcorders, VAIO® computers, broadcast cameras, IPELA security cameras and video conferencing and many more products that deliver the true entertainment experience.

Sony is one of the most comprehensive entertainment companies in the world with a portfolio that includes electronics, music, movies, games and online businesses. With headquarters in Toronto, sales offices in Vancouver and Montreal and distribution centres in Coquitlam, British Columbia, and Whitby, Ontario, approximately 1,000 employees support a network of more than 500 authorized dealers and 50 Sony retail locations across Canada.

Sony Canada is devoted to the betterment of children, the environment, and the community. Through the Sony Canada Charitable Foundation (SCCF), Sony Canada aims to maximize its support of charitable and philanthropic organizations, including Make-A-Wish® Canada, the United Way of Canada and Earth Day Canada.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for top OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com or find us on Facebook.

Lawrenceville, Ga., October 25, 2011 – Encompass Supply Chain Solutions, Inc. (ESCS), a wholly-owned subsidiary of Sancompass Inc., today announced it has completed the purchase of substantially all the assets of Encompass Group Affiliates, Inc. (EGA). The new, privately-held company will build on EGA’s experience as a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts.

The combined company will operate under the ESCS name and continue serving manufacturers, national retailers and independent servicers through two business divisions: Encompass Parts Distribution and Encompass Service Solutions. The long-standing leadership team that has guided the organization for decades will also remain intact.

The combined company will operate under the ESCS name and continue serving manufacturers, national retailers and independent servicers through two business divisions: Encompass Parts Distribution and Encompass Service Solutions. The long-standing leadership team that has guided the organization for decades will also remain intact.

“While our corporate name and structure have changed, our experienced management team, fundamental business strategy and commitment to serving customers throughout the industry remain stronger than ever,” said Robert Gowens, ESCS President & CEO. “The only significant difference in the company going forward is a much more solid foundation. We are excited about the future and the myriad opportunities before us.”

Robert Coolidge, President of Encompass Parts Distribution, and Kim Wagner, Executive Vice President of Encompass Parts Distribution, are both longtime industry leaders and will remain part of the company’s senior management team.

“This is a very positive new chapter in the long history of our organization,” said Coolidge. “We have the strong backing and unmatched capabilities to continue building our business and attain success for us and for our customers.”

Added Wagner, “I am looking forward to continuing on with a senior management team that has decades of expertise in the consumer electronics industry.”

ESCS will be governed by a Board of Directors which will include representatives from Sankaty Advisors, LLC, one of the nation’s leading private managers of corporate credit obligations.

“We are confident that Encompass is now better positioned to pursue new avenues for growth and profitability,” said Steve Glick, Sankaty Senior Vice President. “As a private company, ESCS can focus strictly on providing superior service to its valued customers and improving its competitive standing in the market through innovative strategies.

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for top OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com.

About Sankaty

Sankaty Advisors, LLC, the credit affiliate of Bain Capital, LLC, is one of the nation’s leading private managers of fixed income and credit instruments. With approximately $18 billion assets under management, Sankaty invests in a wide variety of securities and investments, including leveraged loans, high-yield bonds, distressed/stressed debt, mezzanine debt, structured products and equities.