Press Releases

Lawrenceville, Ga., December 15, 2016 – Encompass International, a division of Encompass Supply Chain Solutions, Inc., a leading provider of 3PL and 4PL solutions for a diverse range of finished goods and replacement parts, today announced its Brazilian unit will be operating within 51 Carrefour hypermarkets in Brazil to assist customers with product usage in an attempt to substantially minimize the amount of purchased goods being returned.

Offering a combination of food and non-food items, Carrefour is one of the largest hypermarkets in Brazil with more than 100 stores located throughout the country. To control soaring product returns volume, the company has teamed with Encompass to establish in-store Customer Contact Centers in 50 locations initially.

After purchasing any electronic product, Carrefour customers are encouraged to check into the center where a service team member will assist them with any needed device set up and ensure the product is working properly prior to leaving the store. Such products will include televisions, computers, cameras, phones, small appliances – anything powered by electricity. Customers opting not to go through the performance check process must later return products directly to the manufacturer instead of Carrefour.

“Most products returned to the store as malfunctioning are typically in good working order,” said Jose Hernandez, general manager of Encompass International. “Our role is to enhance the buying experience for customers so they leave a Carrefour store confident that their electronics are fully functional. At the same time, we’re helping to reduce product returns, which are very costly to retailers.”

In addition to performance checks, Encompass will offer carry-in repair service for a variety of electronics and will sell product accessories, such as HDMI cables, Bluetooth speakers and more.

Hernandez said the Customer Contact Center concept should be a game changer for retailers.

“Consumers return millions of goods annually that retailers must collect, transport, store and dispose of at significant cost,” said Hernandez. “Brazil has stringent rules limiting the resale of returned goods – even those in good condition – so this service should be a huge advantage to stores, while also assisting consumers in the proper use of their devices.”

About Carrefour

As a multi-local, multi-format and omni-channel retailer, Carrefour employs more than 380,000 people worldwide. With 12,300 stores in more than 30 countries, the group generated revenues of €104.4 billion under banners in 2015. Carrefour is a partner for daily life. Every day, it welcomes more than 13 million customers around the world. Carrefour is committed through its actions to sustainable and responsible trade. The Group’s Corporate Social Responsibility worldwide approach is built on three pillars: fighting against waste in all its forms, protecting biodiversity and working alongside the company’s partners. For more information: https://www.carrefour.com.br/, @CarrefourGroup on Twitter.

About Encompass International

Encompass International is part of Encompass Supply Chain Solutions, Inc., a U.S. based market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliances and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators. The company manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal.

Encompass International serves Latin America and parts of Europe with a host of reverse logistics solutions and replacement parts from top global manufacturer brands.

Lawrenceville, Ga., November 8, 2016 – Encompass Supply Chain Solutions, Inc., a leading provider of 3PL and 4PL solutions for a diverse range of finished goods and replacement parts, today announced that in addition to the Lenovo Idea brand, it will provide computer parts support for the Think brand. Encompass recently received in substantial inventory comprising replacement parts for consumer and commercial Idea and Think tablets, laptops and desktops. Encompass supplies end users, authorized service centers, retailers and third-party administrators with genuine parts for out-of-warranty repairs; Lenovo provides in-warranty parts. To assist customers in quickly finding the Lenovo parts they need, Encompass developed a customized e-commerce web portal – lenovo.encompass.com.

Encompass first began supporting the Idea brand through an agreement with Lenovo executed last fall.

“We appreciate our growing partnership with Lenovo and the opportunity to now add repair parts for the Think brand,” said Eddie Cafferty, Encompass Director of Computer Vertical Business Development. “Backed by our extensive experience with Idea, we are well positioned to provide a superior experience to the Think customer base.”

Lenovo National Parts Sales Manager Mike Rumple agreed that Encompass’ success with the Idea brand will be extended to Think product support.

“Lenovo is dedicated to ensuring dependable access to the components needed to maintain our products post-warranty,” said Rumple. “Encompass has proven to be a strong partner that has so far delivered exceptional aftermarket service to our valued customers, and we expect this to continue.”

About Lenovo
Lenovo is a US$39 billion personal technology company, the largest PC company in the world, serving customers in more than 160 countries. Dedicated to building exceptionally engineered PCs and mobile internet devices, Lenovo’s business is built on product innovation, a highly-efficient global supply chain and strong strategic execution. Formed by Lenovo Group’s acquisition of the former IBM Personal Computing Division, the company develops, manufactures and markets reliable, high-quality, secure and easy-to-use technology products and services. Its product lines include legendary Think-branded commercial PCs and Idea-branded consumer PCs, as well as servers, workstations, and a family of mobile internet devices, including tablets and smartphones. As a global Fortune 500 company, Lenovo has major research centers in Yamato, Japan; Beijing, Shanghai and Shenzhen, China; Sao Paulo, Brazil, and Raleigh, North Carolina. For more information see www.lenovo.com.

About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliances and imaging products.  Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com and encompassparts.com and follow us on Facebook, LinkedIn and Twitter.

Manufacturer ‘America’s fastest-growing TV brand’

Lawrenceville, Ga., October 31, 2016 – Encompass Supply Chain Solutions, Inc., a leading provider of 3PL and 4PL solutions for a diverse range of finished goods and replacement parts, today announced it will now supply parts for the TCL television brand in the United States. TCL is the third largest television manufacturer in the world, which recently entered the U.S. market and has quickly become America’s fastest-growing TV brand.

Encompass will supply parts for both warranty and non-warranty repair of TCL’s full line of televisions, including its current LED HDTV models. Encompass is one of the most diversified parts distributors in the country, comprising numerous product categories, such as Consumer Electronics, Major/Small Appliance, Office Equipment and Health and Wellness. Encompass recently added major Pool and Spa brands, and is working to build Plumbing and Electrical verticals to support the Home Warranty industry.

“Encompass has been a leader in consumer electronics parts distribution for more than 60 years,” said Joe Hurley, Encompass senior vice president of Business Development. “Combined with our extensive experience in supporting global manufacturers new to the U.S. market, we are very well positioned to provide superior service for the TCL brand.”

Encompass will leverage its distribution facilities in Georgia and Florida to supply parts to TCL’s customer base. Parts will be available through the Encompass e-commerce website encompassparts.com.

About TCL

TCL is one of the fastest growing consumer electronics and TV brands in North America. Already one of the world’s best-selling TV brands, TCL (The Creative Life) was founded more than 30 years ago and prides itself on delivering high quality products featuring stylish design and the latest technology. With extensive manufacturing expertise, a vertically integrated supply chain, and state-of-the-art panel factory, TCL offers innovative televisions, including the award-winning TCL^® Roku^® TV.

For more information about TCL, please visit http://www.tclusa.com/.  

 About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliances and imaging products.  Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com and encompassparts.com and follow us on Facebook, LinkedIn and Twitter.

Lawrenceville, Ga., October 12, 2016 – Encompass Supply Chain Solutions, Inc., a leading provider of 3PL and 4PL solutions for a diverse range of finished goods and replacement parts, today announced it will maintain strong parts support for the Sharp brand in the wake of Hisense acquiring the Sharp brand.

Encompass has been a long-time distributor of Sharp replacement parts to major retailers, rent-to-own businesses and repair service businesses. In July 2015, Hisense and Sharp announced that Hisense will be purchasing all equity and assets of Sharp’s TV factory in Mexico, with rights to use the Sharp brand name and all its channel resources in both the North and South American regions.

Sharp is the latest in a long line of other television manufacturers to enter into licensing agreements.

“As the consumer electronics industry continues consolidating, Encompass is more than capable of adapting to changing conditions to deliver the strong aftersales support needed to maintain manufacturer brand loyalty,” said Joe Hurley, Encompass senior vice president of Business Development. “We are pleased to have the opportunity to continue supplying parts for one of the most renowned consumer electronics brands in the world.”

Hurley added that ensuring efficient, responsive aftermarket service is key to retaining brand strength.

“As long as manufacturers – along with parts suppliers, warranty claims administrators and service networks – execute as team to continue providing reliable product support, it shouldn’t matter what’s behind the manufacturing curtain,” said Hurley. “With strong backing, the brand will have a much better chance to retain its quality status in the minds of consumers.” 

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliances and imaging products.  Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com and encompassparts.com and follow us on Facebook, LinkedIn and Twitter.

Lawrenceville, Ga., October 4, 2016 – Encompass Supply Chain Solutions, Inc., a leading provider of 3PL and 4PL solutions for a diverse range of finished goods and replacement parts, today posted a blog from its chief executive officer raising concerns that too many televisions that could be repaired are instead ending up as e-waste.

According to some estimates, the U.S. generates around 9 million tons of e-waste per year, with a large percentage comprising televisions and their assorted components. With the expense to inventory and ship bulky LED and LCD TV flat panels, many manufacturers and extended warranty providers are opting to simply replace televisions with new units or gift cards to purchase another without attempting to fix the panels. Replacing a bad panel is also often the path of least resistance for servicers, especially inexperienced techs.

According to a new blog post by Encompass President and CEO Robert Coolidge, this is a disturbing trend that is contributing to excessive e-waste and is not always the most economical path.

“We estimate more than 150,000 TVs are replaced every year in the U.S. that could potentially have been repaired and kept out of the waste stream,” said Coolidge.  “If these estimates are correct, the industry is conservatively losing more than $50 million annually paying out the product value.”

Coolidge urges the industry to review their practices and focus on extending the life of electronics.

 “Let’s reevaluate what is truly the proper behavior to minimize replacement; boost repairs to grow company profits; improve product brand equity; fuel the service community and maintain a healthier environment. If TV replacement accounts for 15% of your repairs or more, it’s time to take a deep dive analysis into your processes.”

The full blog is posted on the Encompass corporate website: encompass.com.

During the first few decades of television, picture tubes were one of the most commonly replaced parts and later, DLP lamps. Consumer electronics parts distributors could thrive on just these components alone.

But as TV technology has evolved, and the cost to replace a set is often more economical than repairing it, parts distributors have had to change course to stay afloat. Formed in 1953 as a supply house for TV tubes, antennas, phonograph needles and the like, Encompass Supply Chain Solutions, Inc. has experienced repeated market shifts. To survive, the company has had to be forward thinking and anticipate the trends that could potentially put it out of business.

Reverse Logistics Association President Gailen Vick recently visited Encompass’ headquarters in Lawrenceville, Ga. to get a first-hand look at how the distributor is reinventing its role in the aftermarket supply chain.

In one area within the company’s 150,000-square-foot flagship warehouse, Sonicare toothbrush charging bases are stacked next to Norelco shaver heads. Other aisles contain Haier dryer lint filters, Samsung television panels, Sony PC boards and LG ice makers. Shelf after shelf is stocked with parts and accessories from numerous global brands in multiple product categories.

But walking further through the facility, it becomes clear that Encompass is no ordinary parts distributor. Step inside a door off the main warehouse floor, and you enter a brightly lit room that houses the company’s Service Solutions division. Although it appears more like a surgical suite, the room is used for repairs and reverse logistics functions. Test stations topped with soldering irons, BGA machines, oscilloscopes, Huntron trackers and other diagnostic equipment line the space. Employees clad in white lab coats, tethered with static cables, intently inspect laptops, projectors, security equipment, TV main boards and other electronics, performing pass/fail testing, cosmetic inspections, repairs and refurbishment. Valuable failure data is often shared with clients to assist in making product design improvements.

In addition to external clients, Service Solutions works closely with the Parts side of the business to supplement supply of hard to find parts or those that have been discontinued – particularly printed circuit boards. Working off a demand list from the Parts team, Service techs repair boards, which are then reinserted back into the supply chain. Fueled by the core recovery process, this has the added benefit of preventing tons of e-waste from ending up in landfills. Encompass also offers harvested components through its Green Choice Parts® program. The company partners mainly with retailers to salvage good working parts from products that otherwise would be discarded.

Down the corridor from Service Solutions is another entryway that leads to a 50-person call center where agents field an average of 5,000 calls a day. In addition to managing calls from customers checking price and availability or asking about order status, Encompass offers call center services to manufacturers wishing to outsource consumer calls for assistance in ordering parts, setting up new units and even product troubleshooting.

Encompass President and CEO Robert Coolidge is a third generation leader in the company, which was originally founded by his grandfather in South Florida as Vance Baldwin Electronics. The company still maintains a distribution center and administrative facility in Ft. Lauderdale.

Coolidge said Encompass realized years ago that simply selling service parts for televisions was not enough of a differentiator to continue succeeding in a competitive market.

“We knew that we could not last as a ‘one trick pony,’ ” said Coolidge. “To provide true value to the market, we had to think differently and not just keep doing what we’d always done.”

Expanding parts support to product categories beyond consumer electronics was the next logical step. Today the company supplies parts for nearly 200 manufacturer brands in multiple product categories, including appliance, HVAC, personal care, health & wellness, printers and computers. They have access to 8+ million parts in their database.

Coolidge said Encompass is always looking for new product categories to support with parts or service.

“If it has a component that could be repaired or replaced, we’re interested,” he said. “We’re in discussions now with manufacturers of a diverse array of goods from drones to medical equipment.”

In 2008, the company took even greater steps to diversify by acquiring Cyber-Test – a company specializing in electronics repair, advance exchange and reverse logistics – to form its Service Solutions division. This positioned Encompass to offer services covering nearly every phase of the aftermarket supply chain under one roof.

A growing area of opportunity for Encompass has been managing the entire parts supply chain from planning and procurement to order fulfillment and reverse logistics.

“Today’s manufacturers increasingly are finding that managing spare parts is a drain on their already taxed resources,” said Coolidge. “They are starting to turn to distributors like Encompass to take over parts supply. Because we are able to spread infrastructure and operational costs across multiple brands, we offer an economical, more simplified alternative which enables manufacturers to keep their focus more on product development.”

To keep clients fully apprised of their parts programs, Encompass maintains a robust reporting system. In the warehouse and call center, large color monitors display a range of information on staff performance such as items picked per hour and number of calls taken. Encompass carefully tracks just about all operations to both pinpoint areas in need of improvement and report activity back to clients.

“With the data we collect, we can identify bottlenecks or other issues that we may not otherwise have known about. We can then implement procedural changes or provide additional training to help improve our metrics,” said Coolidge. “Plus, we can report on just about any data set our clients require so they have complete visibility into their programs. Fill rate, same day shipping, backorder levels and overall turnaround time are some common distribution metrics – anything they want to know we provide through electronic reports they can receive daily, weekly or monthly on demand.”

While pick/pack/ship will always remain the foundation of Encompass’ core business, the distributor will continue seeking new opportunities to expand services and remain relevant.

“To remain a viable business, we know we cannot rely on being just a parts distributor. We plan to keep evolving and increasing our value in the aftermarket supply chain.”

Lawrenceville, Ga., July 19, 2016 — Encompass Supply Chain Solutions, Inc, a leading provider of 3PL and 4PL solutions for a diverse range of finished goods and replacement parts, today announced the addition of industry veteran and former Sony executive Stacy Golden to its leadership team.

Golden will serve as the company’s Director of Supply Chain and Trade Compliance. She will be directly responsible for working with business partners and internal teams to drive parts supply chain improvements and execute strategies to enhance aftermarket support for multiple customer segments. Additionally, she will be responsible for regulatory and policy compliance processes and procedures to ensure alignment with U.S. Customs and other governmental agencies involved in the company’s global importing and exporting business.

“This position is critically important to the company’s continued long-term success,” said Robert Coolidge, Encompass president and CEO. “Stacy’s extensive background and accomplishments will be vital to our continued efforts to expand into new markets and larger 3PL and 4PL opportunities. We are excited to leverage her expertise as Encompass works to further solidify our market position.”

Coolidge said Golden will be tasked with integrating and standardizing supply chain operations to maximize revenue growth, process innovation and cost reduction. Onboarding new clients for 3PL and 4PL programs and monitoring performance metrics for optimal operational efficiency will be another key part of her role.

She will also be closely collaborating with the Encompass executive team on planning, budgeting and decision making, enabling the organization to reach its goals and objectives. Encompass has been aggressively targeting new markets – such as home warranty and mobile devices – to support its growth strategy.

Prior to Encompass, Golden was director of Operations for Sony Electronics where she planned, directed and implemented activities related to the procurement of $500M+ in materials, parts, components and equipment annually. After joining Sony in 1999, she served in a variety of management positions spanning compliance, procurement, vendor relations, supply chain, inventory control, business planning and customer support.

About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and encompassparts.com and follow us on Facebook , LinkedIn and Twitter.

Lawrenceville, Ga., July 7, 2016 — Encompass Supply Chain Solutions, Inc, a leading provider of 3PL and 4PL solutions for a diverse range of finished goods and replacement parts, today announced it has expanded into the mobile parts supply business and is now offering accessories and out-of-warranty parts for LG mobile phones.

Encompass will supply accessories and parts for non-warranty repair of LG’s full line of mobile phones. The company is one of the country’s largest diversified parts distributors in the country, comprising numerous product categories, such as Consumer Electronics, Major/Small Appliance, Office Equipment and Health & Wellness. Encompass has also added major Pool & Spa brands, and is working to build Plumbing and Electrical verticals to support the Home Warranty industry.

“With the addition of LG Mobile, Encompass continues to expand into vertical adjacencies that increase our value as a single streamlined source for repair parts for a multitude of product categories,” said Robert Coolidge, Encompass president and CEO. “The mobile business, in particular, is experiencing phenomenal growth, and we are excited for the opportunity to enter this market with the world-leading LG brand.”

Encompass will leverage its distribution facilities in Georgia and Florida to supply parts to LG mobile dealers, servicers and end-users. LG mobile parts will be available through the Encompass e-commerce website encompassparts.com.

About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and encompassparts.com and follow us on Facebook , LinkedIn and Twitter.

Lawrenceville, Ga., June 21, 2016 — Encompass Supply Chain Solutions, Inc, a leading provider of 3PL and 4PL solutions for a diverse range of finished goods and replacement parts, today announced it is collaborating with Netsirk Technologies to offer Skulocity, a new enterprise resource planning (ERP) system aimed at manufacturers, parts distributors and repair businesses to help streamline their operations and improve efficiency.

Developed jointly by Netsirk Technologies and Encompass, Skulocity is a fully-integrated ERP system designed for small to mid-sized manufacturers, retailers, field and depot service organizations and parts distributors. Tailored specifically for the Major Appliance, Consumer Electronics and Computing vertical markets, the module-based software provides comprehensive functionality for: order management, inventory control, warehouse management, procurement, discrete manufacturing, accounting, payment processing and customer relationship management.

In a show of support for its industry partners, Encompass is offering to subsidize the full costs of solution implementation and half of the monthly usage fee for the first 25 beta clients – a total value of more than $30,000 per company.

“Encompass is driven to help our diverse customer base succeed in all areas of their business,” said Encompass President and CEORobert Coolidge. “Skulocity was purposely developed to address each segment of the aftermarket supply chain, and we believe it has the advanced features and functionality to significantly enhance client operations. We are extremely excited to offer this powerful tool as a value-added benefit to our business partners.”

Encompass is fully integrated with Skulocity to provide users seamless access to more than 8 million spare parts and over 500,000 model-to-parts cross references from major manufacturer brands in the Consumer Electronics, Appliance and Computing product categories, among many others. Electronic ordering and real-time status updates are also available through Skulocity. In addition to this fully-integrated data component from Encompass, part photos and easy-to-search parts from a host of other verticals are available to help the service industry expand and take advantage of repair opportunities in adjacent product categories.

Quincy Faison, president of Netsirk Technologies, said Skulocity is an enterprise grade business management system with all the same functionality of SAP Business One, MS Dynamics and Netsuite at a fraction of the cost.

“With Encompass’ extensive understanding of the specialized needs of the aftermarket supply chain, we developed Skulocity as a cost-effective, alternative solution for smaller manufacturers, distributors and repair service companies,” said Faison. “Our software offers the same advanced features and capabilities as much more expensive technology already in the market. Skulocity is ideal for organizations of really any size that need a simple way to manage all facets of their business – from inventory serial number and warranty tracking to service scheduling and dispatching and so much more.”

About Netsirk Technologies
Since 2002, Netsirk Technologies has been an innovator in Small Business ERP Solutions with customers around the world. With the release of their flagship Skulocity solution, they’ve quickly become an industry leader of cloud business management solutions that empower small and mid-size businesses to streamline business processes and accelerate growth. Skulocity is built on the world’s best cloud technology that’s simple, powerful, scalable and affordable for companies of all sizes. Skulocity delivers a suite of fully-integrated business management applications, such as Financials, CRM, Sales Force Automation, Warehouse Management, Inventory Planning, Service & Repair, and e-commerce on a robust and flexible platform. For more information, please visit skulocity.com, follow us onFacebook or call 800.800.1047.

About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and encompassparts.com and follow us on Facebook , LinkedIn and Twitter.

Lawrenceville, Ga., May 3, 2016 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of finished goods and replacement parts, today announced it expanded parts distribution into the Pool and Spa segment.

Encompass will carry a comprehensive line of parts for top Pool and Spa industry brands, including Hayward, Zodiac, Pentair, Jandy and Raypak. Expanding into this vertical segment is part of Encompass’ strategy to support whole home warranty companies, as well as to provide single source supply for service technicians and other business partners.

“Encompass continues to evolve beyond our roots as a consumer electronics parts supplier to offer a full suite of aftermarket solutions for multiple product categories,” said Delbert Bray, Encompass vice president of Channel Development specializing in the Pool and Spa, Appliance and HVAC verticals. “With the trend toward insuring multiple items within the home versus single products, we are striving to be a convenient one-stop provider for the warranty and repair industry.”

Encompass will supply parts nationwide through its distribution facilities in Georgia and Florida located in the heart of the pool and spa market. Parts will be available through the company’s e-commerce website encompassparts.com.

About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and encompassparts.com and follow us on Facebook , LinkedIn and Twitter.