Encompass is seeking an HR Manager to join our team in Lawrenceville, GA. This is a great opportunity to motivate and inspire more than 200 employees in two states. Please click here to see the full job description.
Lawrenceville, Ga., July 23, 2015 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of finished goods and replacement parts, today announced it will double the size of its Ft. Lauderdale, Fla. distribution facility to support new business.
The added square footage is needed for the company’s continued expansion in the consumer electronics and major appliance parts market, as well as its growing supply chain management offering. Encompass provides comprehensive, end-to-end parts logistics and parts distribution services for a number of world-leading consumer brands, including Samsung, LG, Sony, Haier, Panasonic, Philips, Hewlett-Packard and several others.
The new space – contiguous to existing warehouse space – will also be used to support 3PL service for a global consumer electronics brand with which Encompass recently contracted.
The company additionally maintains a distribution and repair facility at its headquarters location in Lawrenceville, Ga., just north of Atlanta. Encompass’ current Ft. Lauderdale location comprises a distribution facility, along with purchasing, IT, customer support and other administrative functions. With its proximity to Latin America, the South Florida locale is also the company’s main distribution point for parts supply to this region.
Encompass President and CEO Robert Coolidge said the decision to expand follows a record-setting month of volume for the company. The extra space will be used to increase the company’s inventory position and accommodate additional operational staff. The company expects to hire five new warehouse employees.
“Increasing our footprint in the Southeast region will allow us to take advantage of numerous new business opportunities,” said Coolidge. “Additionally, the South Florida location is ideal for serving the Latin America market, while supplementing our Georgia distribution facility for domestic supply and enhancing service to our existing clients.
Encompass Chief Financial Officer Lanier Bivings added that the company’s strategy is to provide value beyond traditional parts distribution.
“Encompass offers our customers an alternative solution that shifts their fixed costs to us, while maintaining their service levels, reducing overall service costs and improving predictability. This approach is fueling our growth and is the differentiator that’s putting us on track for another record year.”
About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.
Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook and Twitter.
   Robert Coolidge
   President & CEO
At Encompass, we are fortunate to have had the opportunity to participate in countless RFPs over the years. I’ve seen virtually every format imaginable – from one to two basic pages in a Word document to sophisticated, automated tools. In the end, we win some and lose some, but always view RFPs as a valuable learning opportunity.
1.   Thoroughly Review the Client’s RFP Document – It may sound elementary, but before typing the first word, carefully read all of the client’s instructions and questions.  Most clients provide specific direction on how the response should be organized and answered.  Adhere to the requested format, and ensure all
questions are covered completely in your response – this is not the time to demonstrate your creativity by providing the client a response they didn’t ask for.
Many companies make the mistake of assuming they know what the client wants without taking the time to thoroughly read the proposal request. Submitting a
response that doesn’t follow the client’s outline or fully address their requirements will often be excluded from the next round of the RFP process simply
for not following instructions. If you have additional information you feel is essential to your response, include it as an appendix or attachment separate
from the main document.
2.  Brag on Your Company
– This is the perfect chance to sell your organization so don’t hold back. Consult with your internal subject matter experts to ensure you accurately capture the depth of your abilities for each of the client’s requirements – and do so with captivating detail.  At the same time, be wary of over promising and under delivering.  If you are awarded the business and can’t back up your claims of execution, you risk irreparable damage to your credibility – among many other issues (see #1 about thoroughly reviewing the client’s requirements).
 3.    Demonstrate Professionalism – Again, it may sound obvious, but before submitting your response, ensure your document is meticulously reviewed by someone other than the principle author for such basics as typos and grammatical errors.  Do not skip this step; even the best writers can miss mistakes after countless hours of preparation and reviewing. Nothing conveys inadequacies and unprofessionalism like a document riddled with typos.  In addition, be sure to add a cover letter summarizing your competitive strengths as they specifically relate to the
client requirements.
 4.    Beat the Deadline – When possible, submit your response ahead of the stated deadline. This can help you outshine the competition by demonstrating your enthusiasm for the opportunity, depth of knowledge on the subject matter and ability to complete projects before they are due.  At the same time, be mindful not to rush through the response. It’s always better to meet the deadline with a complete and thoughtful response than to beat it with a careless one.
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| Mike Nirahu |
Congratulations to Mike Nirahu, an eight-year veteran of the Georgia warehouse, for being named Employee of the Month for June.
Encompass is seeking a Warehouse Supervisor and General Warehouse Associates to join our team in Davie, FL. Please see the position descriptions below, and email your resume to careers@encompass.com.
Lawrenceville, Ga., July 8, 2015 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it will distribute repair parts for the Magic Chef® line of small home appliance products.
Encompass will be an authorized supplier of accessories and out-of-warranty parts for Magic Chef®’s kitchen and laundry appliances, including microwaves, compact washers and dryers, compact refrigerators, wine / beverage coolers and ice makers. Encompass is also an authorized parts supplier for other top appliance brands, such as Haier, LG, Samsung, Dacor, De’Longhi, Bertazzoni and Blomberg.
“We are very pleased to add the popular Magic Chef® brand to our expanding appliance parts line,” said Robert Coolidge, Encompass president and CEO. “Encompass is dedicated to helping strengthen aftermarket support for the manufacturers we represent and assisting in building consumer loyalty to their brands through strong post-sales service.”
Encompass will support Magic Chef®’s product dealers and end-users through its distribution facilities in Georgia and Florida. The supplier will offer Magic Chef® parts through its e-commerce website encompassparts.com.
“Magic Chef® shares Encompass’ focus on ensuring our consumers have ready access to the parts and accessories they need to keep their products operating efficiently,” said Bob Weissman, Senior Director of Customer Service for Magic Chef®. “Encompass is a long-time expert in parts management, and we are confident they will complement our existing parts supply with the added convenience of an online purchasing channel.”
About Magic Chef®
For over 80 years, the Magic Chef® brand provides the at home chef with essential products throughout the kitchen from microwaves and compact refrigeration to small appliances. For those looking for appliances and tools that don’t stretch the budget and will simply accomplish the task, the Magic Chef® brand promises to deliver reliable, useful and versatile products at a much appreciated value. The Magic Chef® line of small appliances includes a Hand Mixer, Can Opener, Toaster, Mini Chopper, Steam Iron, Coffeemaker and Electric Knife.
About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.
Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook and Twitter.
Encompass will be closed Friday, July 3 in observance of Independence Day. Wishing everyone a fun, safe and joyful holiday weekend!
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