Author - Kristin Hurst

Encompass Selected to be Authorized Service Provider and Reseller for Konica Minolta

Lawrenceville, Ga., February 7, 2013 – Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has finalized an agreement with Konica Minolta Business Solutions U.S.A., Inc. to provide in-warranty laser printer repair services and distribute original replacement parts, supplies, printers and multi-function systems.

Under the agreement, Encompass will serve as an Authorized Konica Minolta Printer Service Facility, as well as an Authorized Reseller. Konica Minolta is a leader in advanced document management technologies, application solutions and IT services from the desktop to the print shop. Encompass supplies replacement parts for top imaging brands, such as HP, Lexmark, Epson and OKI, and provides high-tech repair services for a host of imaging and consumer electronics products.

“Encompass is pleased to have the opportunity to support Konica Minolta and their end users by leveraging both our service repair and distribution expertise and resources,” said Robert Coolidge, president and CEO of Encompass Supply Chain Solutions. “We have the unique capability to provide end-to-end solutions from a single source to our clients, which improves service to their customers, streamlines their vendor management and strengthens their brand in the market.”

Encompass will supply parts and products and perform repair services for Konica Minolta from its headquarters facility in Lawrenceville, Ga. outside Atlanta.

About Konica Minolta

Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and Managed IT Services for the desktop to the print shop. For the fifth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named Konica Minolta 2012 “Document Imaging Solutions Line of the Year” and “A3 MFP Line of the Year” award winner for the company’s solution portfolio and award-winning line of bizhub Multifunctional Products. For more information, please visit CountOnKonicaMinolta.com and follow Konica Minolta on Facebook (@Konica Minolta Business Solutions U.S.A), YouTube (@KonicaMinoltaUS), and Twitter (@KonicaMinoltaUS).

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com and follow us on Facebook.

Kristin Hurst

Director of Marketing

Ph: 954.474.0325

khurst@encompass.com

2013 Customer Service Survey — Tell Us How We’re Doing and Win!

Encompass is committed to ensuring the satisfaction of our customers. Please help us meet your needs by completing a brief satisfaction survey. Participants will have the chance to win one of three gift cards for $100, $50 and $25. Click here to start the survey; deadline for completion is February 22, 2013.
We appreciate your help as Encompass continues working to be your preferred supplier!

NASC Drawing Winner

Eric Sanderman, Encompass Sales (at left) and Jim Scarff,
Vice President of Customer Service at the Encompass booth
at NASC 2013 in Miami.

Encompass enjoyed attending the 2013 National Appliance Service Convention in Miami this week! Special congrats to John Iemma of Bay State School of Technology for winning our prize drawing.

Winner of $100 Gift Card

Congratulations to Jesse Hodges of Hodges TV, Jackson, MS, for winning a $100 Visa gift card during our December Facebook promotion! Thank you to all who participated; there will be more chances for our Facebook friends to win prizes throughout the year so stay tuned!

Happy Thanksgiving!

Staff at our Las Vegas
 distribution and  call center
pose with turkeys Encompass
distributed to all employees.   

Encompass is extremely thankful for all of our hard working and dedicated employees and for the privilege to serve our valued customers. We wish everyone a safe and joyous Thanksgiving Day!

Please remember that Encompass will be closed in celebration of the holiday. Also, we will be conducting a full physical inventory of our warehouses Nov. 23-25. Customers can place orders during this time, but fulfillment will not resume until Monday, Nov. 26. We apologize for any inconvenience.