News

Encompass Appointed Business Partner/Reseller for IBM System x® Products

Encompass will be an authorized
reseller for IBM’s System
x
product line, including servers, networking, storage, memory and hard
drives. IBM System x servers support Microsoft®
Windows®, Linux® and virtualization and are intelligent
systems designed to reduce costs and complexity. 
“With IBM authorization,
Encompass is able to significantly expand access to computing parts that are
often deemed mission critical,” said Joe Hurley,
Encompass Vice President of Business Development. “We are excited to be
partnering with a world leader in technology to provide end users with the
products they need to maintain the health and availability of their operational
systems.”
In addition to IBM computing
products, Encompass
supplies parts for HP, Samsung, Sony, Acer, Compaq, Dell, Toshiba and
Gateway. 

“Encompass already supplies a
wide range of computer parts from all the top brands,” said Eddie Cafferty,
Encompass Computer Sales Consultant. “Adding IBM enterprise computing parts
further strengthens our ability to serve this market.”

Encompass Partners with Hisense

Encompass has formed a strategic partnership with Hisense USA â€” a top brand in electronics and appliances — to enhance service parts support.
Through the partnership, we will help increase visibility and availability of Hisense spare parts for its complete line of products, including televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. Encompass will supply parts for out-of-warranty or extended warranty repairs.

Encompass Welcomes New HR Manager

Encompass is pleased to welcome our new Human Resources Manager, Juliet White. With
11 years of HR experience, Juliet has a true passion for the human resources
function and looks forward to strengthening employee relations, while assuming
responsibility for benefits, hiring, payroll and more. 

Juliet
joins Encompass from Hanwha L&C
Surfaces, an international solid surfaces manufacturer, where she served as
Human Resources Manager. In this role she provided leadership, consultation,
mediation and support to management with respect to recommending, developing,
implementing and executing effective HR policies, programs and practices,
providing managers with critical tools to enhance productivity and efficiency.
Prior
to Hanwha, she was Human Resources Manager & Staff Accountant for Tech
Force, LLC, an information technology network support company. 
Juliet
earned a Bachelor’s
degree in Business Administration/Human Resources from Croydon College in
London, England and is currently pursuing Professional
Human Resources certification.

2013 Business Development Meeting

Encompass held our annual business development meeting in Davie, FL last week to share ideas on strengthening the business and improving customer service. Congratulations to Eddie Cafferty, Computer and Imaging Sales, for winning the Sales Initiative Award, and John Sessions, Key Accounts Director, for being recognized for outstanding Client Relations.

Celebrate Earth Day with Green Choice Parts®!

Encompass carries a wide selection of reclaimed consumer electronics, appliance and computer parts under our proprietary Green Choice Parts brand. Green Choice Parts are an environmentally-friendly, less costly alternative to new replacement parts.

Green Choice Parts are harvested from unsaleable goods for use in out-of-warranty or extended warranty repairs. They cost significantly less than genuine parts, but deliver the same reliability. Check out our selection today and do your part to keep e-waste out of landfills!

Encompass Launches New Text Service

For customers with mobile phones on platforms not supported by the Encompass mobile app, we now provide texting service to quickly check pricing and availability by part number. Simply text “encompass” plus the part number to “41411”. Example: encompass 240895. (There must be a space between “encompass” and the part number.) Please note that standard text messaging rates apply. The service is a complement to our mobile app and assists those with devices not supported, including BlackBerry. 



Pricing returned will be standard retail pricing unless you provide us the phone number(s) you will be using to access the texting service. Account holders can easily add their phone numbers(s) by visiting the My Account page. Under Accounting Settings, click Account Linked Phone Number(s) and follow the instructions on the page. Account holders can also call our customer service line for assistance in adding a phone number: 800.432.8542.

Wendy Chambers Joins Encompass as Controller

Encompass is pleased to welcome Wendy Chambers as our new Controller. She has 18 years of expertise in developing and implementing
financial systems, strategies, processes and controls that significantly
improve P&L scenarios. She excels in cost-reduction, automation and establishing
accounting functions, systems and best practices.  Wendy has a wealth of experience in
wholesale product distribution, manufacturing and public accounting.
Prior to Encompass, she was
the Accounting Manager/Controller for City Plumbing and Electric Supply Co, a
multi-million dollar a year supply house comprising eight branches throughout
Georgia and North Carolina. She also served as Chief Financial Officer and
Secretary of Corporation for R-Square Products, Inc., a Gainesville, Ga.-based
chemical manufacturer.
Wendy earned a BBA
degree in Accounting from North Georgia College and State University,
graduating magna cum laude. She additionally obtained CPA certification from
the state of Georgia.