Encompass Hiring Level 1 Technical Support Representative
Encompass is seeking a Level 1 Tech Support Rep specializing in projectors/monitors for our Lawrenceville, GA office. Please see full job description here.
05
Jun
04
Jun
Encompass Hiring Staff Accountant/Jr. Financial Analyst
Encompass is seeking a Staff Accountant/Jr. Financial Analyst for our Lawrenceville, GA headquarters office. Please see full job description here.
03
Jun
Encompass Partners with Hisense
Encompass has formed a strategic partnership with Hisense USA — a top brand in electronics and appliances — to enhance service parts support.
Through the partnership, we will help increase visibility and availability of Hisense spare parts for its complete line of products, including televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. Encompass will supply parts for out-of-warranty or extended warranty repairs.
03
Jun
Encompass Partners with Hisense to Expand Spare Parts Availability for Electronics and Appliance Products
Lawrenceville, Ga., June 3, 2013 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has formed a strategic partnership with Hisense USA — a top brand in electronics and appliances — to enhance service parts support.
Through the partnership, Encompass will help increase visibility and availability of Hisense spare parts for its complete line of products, including televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. Encompass will supply parts for out-of-warranty or extended warranty repairs.
“Encompass currently supports nearly 200 manufacturer brands, supplying thousands of business and consumer customers,” said Robert Coolidge, Encompass president and CEO. “With comprehensive e-commerce capabilities, we are well positioned to significantly build awareness for and increase access to Hisense replacement parts. This will expand the ability to service their products after market and enhance their brand loyalty.”
Hisense USA is based in Georgia close to Encompass’ headquarters and primary distribution facility located just outside Atlanta.
“Encompass’ proven parts experience, combined with their proximity to our operations, made them an ideal partner as we strive to ensure superior after market support for our products outside the standard warranty period,” said James Dong, Hisense Parts Manager. “We expect Encompass to further add value to our supply chain and continue strengthening our brand in the market while we work to introduce even more innovative products.”
About Hisense
Established in 2001, Hisense USA Corporation is a Georgia-based subsidiary of the Hisense Company Ltd., headquartered in Qingdao, China. Hisense USA’s product strategy is to steadily introduce a full range of electronics and appliances into the North American market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. In 2010, Hisense established a North American R&D center in Georgia to bring a more market-centric approach to product development and technological innovations.
Today, Hisense USA sells into retailers across North America such as hhgregg, Best Buy, Walmart, Costco.com, Canadian Tire and many others. Around the world, Hisense has production bases in South Africa, Algeria, Egypt and sales offices in USA, Europe, Australia, Middle East and Southeast Asia. Hisense products are exported to over 130 countries and regions throughout the world.
About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.
Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.
31
May
Need HVAC Parts? Think Encompass!
The busy HVAC season is almost here — did you know Encompass stocks HVAC parts from major brands including: Haier, Fedders, Samsung,
LG and De’Longhi?
CLICK HERE to quickly search for the parts you need to help your customers keep their cool this summer!
15
May
Encompass Welcomes New HR Manager
Encompass is pleased to welcome our new Human Resources Manager, Juliet White. With
11 years of HR experience, Juliet has a true passion for the human resources
function and looks forward to strengthening employee relations, while assuming
responsibility for benefits, hiring, payroll and more.
Juliet
joins Encompass from Hanwha L&C
Surfaces, an international solid surfaces manufacturer, where she served as
Human Resources Manager. In this role she provided leadership, consultation,
mediation and support to management with respect to recommending, developing,
implementing and executing effective HR policies, programs and practices,
providing managers with critical tools to enhance productivity and efficiency.
joins Encompass from Hanwha L&C
Surfaces, an international solid surfaces manufacturer, where she served as
Human Resources Manager. In this role she provided leadership, consultation,
mediation and support to management with respect to recommending, developing,
implementing and executing effective HR policies, programs and practices,
providing managers with critical tools to enhance productivity and efficiency.
Prior
to Hanwha, she was Human Resources Manager & Staff Accountant for Tech
Force, LLC, an information technology network support company.
to Hanwha, she was Human Resources Manager & Staff Accountant for Tech
Force, LLC, an information technology network support company.
Juliet
earned a Bachelor’s
degree in Business Administration/Human Resources from Croydon College in
London, England and is currently pursuing Professional
Human Resources certification.
earned a Bachelor’s
degree in Business Administration/Human Resources from Croydon College in
London, England and is currently pursuing Professional
Human Resources certification.
13
May
2013 Business Development Meeting
Encompass held our annual business development meeting in Davie, FL last week to share ideas on strengthening the business and improving customer service. Congratulations to Eddie Cafferty, Computer and Imaging Sales, for winning the Sales Initiative Award, and John Sessions, Key Accounts Director, for being recognized for outstanding Client Relations.
30
Apr
Encompass Appoints Executive to Aggressively Focus on Expanding Green Choice Parts® Reclaimed Components Program
Lawrenceville, Ga., April 30, 2013 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has appointed Jim Scarff to the role of Vice President and General Manager of Green Choice Parts, Encompass’ proprietary reclaimed parts brand.
Encompass President and CEO Robert Coolidge said this appointment is intended to significantly bolster the company’s efforts to further penetrate the growing reclaimed parts market. Reclaimed parts are good working components harvested from products that are beyond economical repair. They are typically used for repair in out-of-warranty or extended warranty repairs and prevent e-waste from ending up in landfills. Green Choice Parts comprises components for consumer electronics, appliance, computer and printer products and are available through Encompass e-commerce websites greenchoiceparts.com and encompassparts.com.
Coolidge said Encompass remains committed to supplying manufacturer original parts, but plans to partner with OEMs to provide a channel to recycle their parts and reduce warranty costs, excess and obsolete inventory and product displacement. Green Choice Parts can offer OEMs a solution to competing parts currently in the market.
“While Encompass has diligently worked to develop our Green Choice Parts offering as a complement to our OEM spare parts business, we recognized the need to devote more laser-focused resources to expand this valuable program,” said Coolidge. “With Jim’s expertise and extensive parts background, he is the ideal candidate to build on the success of this very important strategic initiative.”
Scarff, previously Encompass vice president of Customer Service, is a long-time industry leader with more than 25 years of experience in parts management. In his new position, he will be charged with exploring innovative ways to source and market reclaimed parts throughout the supply chain and across multiple product categories.
“There is enormous demand for parts that are both economical and high quality,” said Scarff. “Green Choice Parts extend the life of products by providing a channel for often hard-to-find components, and enable repair of products that may otherwise be discarded as trash. We are looking forward to revitalizing the program and aggressively building it into the country’s premier source for cost-effective replacement parts.”
About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.
Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. Encompass’ Green Choice Parts program offers an environmentally friendly alternative to new OEM parts for consumer electronics, appliance, computer and printer products.
For more information, please visit encompass.com and follow us on Facebook.
22
Apr
Celebrate Earth Day with Green Choice Parts®!
Encompass carries a wide selection of reclaimed consumer electronics, appliance and computer parts under our proprietary Green Choice Parts brand. Green Choice Parts are an environmentally-friendly, less costly alternative to new replacement parts.
Green Choice Parts are harvested from unsaleable goods for use in out-of-warranty or extended warranty repairs. They cost significantly less than genuine parts, but deliver the same reliability. Check out our selection today and do your part to keep e-waste out of landfills!
15
Apr
Encompass Launches New Text Service
For customers with mobile phones on platforms not supported by the Encompass mobile app, we now provide texting service to quickly check pricing and availability by part number. Simply text “encompass” plus the part number to “41411”. Example: encompass 240895. (There must be a space between “encompass” and the part number.) Please note that standard text messaging rates apply. The service is a complement to our mobile app and assists those with devices not supported, including BlackBerry.
Pricing returned will be standard retail pricing unless you provide us the phone number(s) you will be using to access the texting service. Account holders can easily add their phone numbers(s) by visiting the My Account page. Under Accounting Settings, click Account Linked Phone Number(s) and follow the instructions on the page. Account holders can also call our customer service line for assistance in adding a phone number: 800.432.8542.
