Author - Kristin Hurst

Lawrenceville, Ga., June 6, 2016 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of finished goods and replacement parts, today announced it has finalized an agreement with Toshiba America Information Systems, Inc. to distribute original parts to perform repair services for the Visual Products product line.

Encompass will procure, warehouse and distribute replacement parts and accessories for Toshiba America Information Systems. The company will supply authorized service centers, retailers, third-party administrators, other distributors and consumers. To assist end users and others in quickly finding the Toshiba America Information Systems parts they need, Encompass has developed a customized e-commerce web portal: encompassparts.com/Toshiba.

“Encompass has enjoyed a strong relationship with Toshiba America Information Systems for many years,” said Robert Coolidge, Encompass president and CEO. “We appreciate the opportunity to expand our support and help further build loyalty for the renowned mobile computing brand and the leading-edge Visual Products it represents.”

John Pinto, vice president of service operations, Toshiba America Information Systems, Inc. , said, “We selected Encompass as our exclusive parts provider to further streamline aftermarket service for our customers.”

“Encompass has a long history with Toshiba America Information Systems and has proven to be a highly experienced parts distributor,” said Pinto. “As such, we expect Encompass to provide a more consistent level of service throughout the country to ensure first-class post-sales support for our products and service network.”

About Toshiba America Information Systems, Inc. (TAIS)
TAIS is headquartered in Irvine, Calif. and has multiple divisions, digital products, services and solutions, including award-winning notebook computers, tablets, branded storage products, digital display solutions and cloud services; imaging products for the security, medical and manufacturing markets; IP business telephone systems with unified communications, collaboration and mobility applications; and IoT solutions development, data analytics and IT services. TAIS provides sales, marketing and services for its wide range of products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation. For more information on TAIS visit us.toshiba.com.

About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and encompassparts.com and follow us on Facebook , LinkedIn and Twitter.

Lawrenceville, Ga., April 27, 2016 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of finished goods and replacement parts, today announced it has moved into the final phase of implementing a comprehensive spare parts supply chain management program for Sony Electronics.

Encompass will begin as early as June 2016 sourcing parts and accessories directly from Sony factories overseas, assuming responsibility for all inventory, including planning and purchasing. Encompass supplies Sony parts to other distributors, Sony’s authorized service network, service dealers, third-party administrators, international affiliates, and end users through its distribution facilities in Florida and Georgia.

“Encompass is gratified to have gained Sony’s confidence through successful implementation of phase one of our parts supply chain management program,” said Robert Coolidge, Encompass president and CEO. “As we reach the end of the program transition period, we remain firmly committed to providing superior service to the Sony service network and end users.”

Tim McGowan, vice president of the Sony North America Consumer Service, added “Encompass has proven their value as a partner by working with Sony to develop a long-term sustainable strategy to provide the customer support you would expect to see from an industry leader like Sony. Sony is pleased with our decision to leverage Encompass’ capabilities to maintain a strong parts supply chain.”

About Sony Electronics

Headquartered in San Diego, Sony Electronics is a leading provider of audio/video electronics and information technology products for the consumer and professional markets. Operations include research and development, engineering, sales, marketing, distribution and customer service.

Sony is noted for a wide range of consumer audio/visual products, such as the BRAVIA® 4K Ultra HD, 3D and high-definition televisions, Cyber-shot® compact cameras, Alpha Interchangeable Lens Cameras, Handycam® camcorders, high-resolution audio products and portable audio products. Sony is also a leading manufacturer of audio/video technologies for broadcast, live production and B2B applications, highlighted by the CineAlta™ 4K cameras, SXRD™ 4K digital projectors, XDCAM line of tapeless technologies and a range of A/V professional products and accessories.
For more information, visit Sony.com/News or join the Sony Communities:

• Facebook.com/Sony
• Instagram.com/Sony
• Twitter.com/SonyElectronics

About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and encompassparts.com and follow us on Facebook , LinkedIn and Twitter.

Lawrenceville, Ga., April 19, 2016 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of finished goods and replacement parts, today announced it has begun renovations to its 150,000-square-foot headquarters in Georgia to build a state-of-the-art training facility to assist major appliance and HVAC manufacturers in providing comprehensive training to field service technicians.

The new training facility, located within Encompass’ main distribution center just north of Atlanta, will initially accommodate approximately 30 participants. The company recently reconfigured its warehouse to improve operational efficiency and capacity to support its expanding business model. As part of this project, space was carved out specifically to enable Encompass to host on-site training sessions geared toward the major appliance and HVAC industry beginning in June 2016.

“As one of the largest parts distributors and 4PL providers in the U.S., Encompass is very excited to strengthen our partnership with appliance and HVAC manufacturers and servicers by offering this value-added service,” said Robert Coolidge, Encompass president and CEO. “We envision providing free instructional seminars that will run the gamut from standard technical training to more business-related topics such as enhancing customer service and dispatching. Manufacturers may use our facilities for many different purposes, including recruitment efforts to expand existing networks – we are open to ideas and flexible to meet any needs the appliance and HVAC industry may have.”

Encompass currently supplies replacement parts for a number of world-leading appliance and HVAC brands. It also supports verticals such as consumer electronics, mobile device, personal care, computer and printer segments. Coolidge said he expects training will eventually comprise any and all topics relevant to these industries. Video will be taken during training sessions and posted online for the benefit of servicers unable to attend in person.

“This initiative will increase the options currently available to techs needing to stay abreast of all the latest appliance technology, said Coolidge. “While our new training center will be dedicated to the appliance industry at first, we anticipate expanding this capability to those within the other verticals we specialize in. Our ultimate goal is to help all our customers be more successful.”

Delbert Bray, appliance industry veteran and Encompass vice president of Vertical Development for Home Appliance and HVAC, added, “Our training center is a testament to Encompass’ commitment to the Appliance Service Community, and an example of how we offer much more than a typical parts distributor. Having a training facility at the disposal of the appliance industry in a major metropolitan area like Atlanta will be of great benefit to manufacturers, servicers and Encompass.”

Encompass is currently in discussions with major brands to organize training content and schedules. Further announcements including plans for a grand opening will be forthcoming.

About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and encompassparts.com and follow us on Facebook , LinkedIn and Twitter.

Lawrenceville, Ga., March 3, 2016 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of finished goods and replacement parts, today announced it has received multi-country authorization to supply HP parts and accessories throughout Latin America and the Caribbean.

Under the deal, Encompass will supply HP imaging and computing parts for out-of-warranty repairs primarily in: Argentina, Colombia, Ecuador, Paraguay, Uruguay, Bolivia, Peru, Venezuela, Chile, Puerto Rico, Central America and the Caribbean. Distribution will be handled through the company’s partnership with Global Smart Business (GSB), which licenses the Encompass brand and goes to market outside the U.S. as Encompass International.

“With comprehensive, proven distribution infrastructure already in place throughout Latin America, Encompass International is excited to have the opportunity to further enhance HP genuine parts supply in the region,” said Jose A. Hernandez, Encompass Director of International Business Development.

Daniel Vargas, HP Authorized Parts Partner Program Manager, said Encompass will make a strong addition to HP’s existing parts distribution network.

“HP is pleased to welcome Encompass International as an authorized parts distributor to support our installed base in Latin America and the Caribbean,” said Vargas. “We are confident in Encompass’ ability to supplement parts availability throughout the region and serve our valued users.”

About HP
HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP (NYSE: HPQ) is available at http://www.hp.com.

About Global Smart Business / Encompass International
GSB is a multinational company with presence in 27 countries providing fully integrated outsourcing service solutions, serving Europe, Latin America and the Caribbean with warranty services, break and fix, field engineering, incident management, and forward and reverse parts logistics solutions.

About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and encompassparts.com and follow us on Facebook , LinkedIn and Twitter.