Encompass Appoints New CIO to Focus on Technology Innovation

Encompass is pleased to announce that long-time IT professional Perry Patterson has joined the company as its new Chief Information Officer.

Patterson has 30 years of experience in the IT field, most recently as Vice President of e-commerce for Alliance Entertainment, the country’s largest multimedia online distributor, where he supported such major retailers as Amazon, Best Buy and Target. He initiated the company’s e-commerce division, developing it into a $150 million business unit, and led teams that worked with national retail clients to design, build and support websites and integrate technology to manage the fulfillment of goods sold online.

Patterson earned a master’s degree in Management Information Systems from Nova Southeastern University, graduating with honors, and a bachelor’s degree in Business Administration, focusing on Information Systems Management, from California State University, Hayward.

Robert Gowens, Encompass President and CEO, said Patterson’s e-commerce background will particularly benefit the company’s Encompass Parts Distribution (EPD) division. EPD provides supply chain management solutions and distributes replacement parts exclusively through the online channel in support of the world’s leading consumer electronics, major appliance and imaging brands. Patterson will also be evaluating system capabilities of the Encompass Service Solutions division, which provides board-level repair and a host of reverse logistics services to retailers, manufacturers and warranty companies.

“We anticipate leveraging Perry’s comprehensive expertise in both information systems and e-commerce development to enhance and expand Encompass’ leading-edge service offerings to our customers, as well as to streamline our operational efficiency across the organization,” said Gowens. “His strategic vision and leadership will be a significant advantage as we continue to seek innovations to strengthen our position in the market.”