Encompass serves many of the countryā€™s largest national retailers with a focus on quickly and efficiently handling any issues their customers may experience with their products. From delivering quality parts and accessories to managing returns to providing repair services, Encompass can facilitate any point in the post-sale process.
Advantages for Retailers / Self-Maintainers
- End-to-end turnkey capabilities
- Fast resolution of product issues
- Consumer Call Center support
- Disposition of products beyond economical repair
- PARTner Profits revenue sharing program
- Customized reporting
- Core management
Everything you need to know about your home in one place
Centriq is the one-stop-shop for keeping up with upkeep. This app is updated daily with over 90% of common appliances in the database. Millions of brands, parts, product models, and more make Centriq the largest curated database of product support knowledge.
Here’s what’s special about Centriq:
- Thousands of product manuals for most common household appliances
- Schedule repairs for your specific appliances all through the app
- Extensive parts lists for your products
- How-to videos for repairs and functionality
- Recall notices to keep your home safe
- Keep up with your home appliances with maintenance and warranty reminders
- Stay up to date with the age of your products and warranties
Experience the Encompass Difference
While there may be other distributors in the market, none can match the experience, comprehensive inventory and value-added services Encompass provides:
- 70+ years of proven distribution experience
- Always genuine OEM parts for every purpose
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Every part for every home under one roof
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Same-day shipping until 5pm EST
- Easy returns for 180 days
- Personalized customer experience
- Innovative business solutions
- A State-of-the-art warehouse managament system
- Flexible technology interfacing with instant access to inventory, order confirmation, and real time tracking
- Automated backorder sourcing
- Customized core management
