Joe Wang

Joe Wang

Chief Commercial Officer

Joe Wang joined Encompass Supply Chain Solutions in 2022 as Chief Strategy Officer and was transitioned to Chief Commercial Officer in 2023. He is responsible for maximizing Encompass’ overall customer experience and capitalizing on emerging technologies to help the company meet its aggressive growth objectives. In his new role as CCO, Wang additionally assumed responsibility for Encompass' Service Solutions business, comprising depot repair and reverse logistics for a broad range of consumer and commercial products.

Wang has more than 25 years of experience in post-sales product support. Just prior to Encompass, he served as president of In-Home Services for Sears Home Services, the nation’s largest product repair service provider for major appliances and HVAC.

Wang also was chief customer and strategy officer for ServicePower, where he helped grow the field service software company to be the most widely adopted SaaS platform in the major appliances industry in North America and Europe.  Previous to ServicePower, he helped turn around Best Buy’s Geek Squad Repair Services group and launched its secondary markets operations. At the start of his career, Wang worked at major Ford auto dealerships in Detroit and Northern California overseeing parts and service.

He earned Bachelor's degrees in Social and Industrial Psychology and Chinese from Ohio State University along with Honors Capstone in International Business.