Bobby Pope
VP of Service Solutions
Bobby Pope was appointed Vice President of Encompass' Service Solutions business in 2022 and transitioned in 2023 to overseeing the company's Dallas, Texas operations.
Bobby has more than 30 years of experience managing repair operations. Just before joining Encompass full time, he consulted for the companyā€™s Service Solutions operation to review various procedures. His objective was to help improve productivity and workflow efficiencies, which resulted in changes that enhanced overall performance and increased revenue across the group.
Prior to Encompass, Bobby served as vice president of Product Service for Rent-A-Centerā€™s former National Product Service division. During his tenure, Bobby was responsible for 22 product service centers and 550 staff members across the U.S. and Puerto Rico. The centers repaired electronics, appliances, computers, phones and furniture for 2,400 Rent-A-Center retail stores, averaging 850,000 repairs annually.
