Encompass Supply Chain Solutions Expands Partnerships with SMEG as Main Parts Supply Manager, Authorized Reseller

Encompass Supply Chain Solutions Expands Partnerships with SMEG as Main Parts Supply Manager, Authorized Reseller

LAWRENCEVILLE, GA – March 11, 2025 – Encompass Supply Chain Solutions, a division of Parts Town Unlimited and a leading provider of replacement parts and supply chain solutions, has strengthened its partnership with premier home appliance brand SMEG.

As SMEG’s main parts supply chain manager and authorized reseller, Encompass will enhance parts distribution and logistics support. Through this partnership, SMEG will direct buyers to Encompass.com for ordering genuine replacement parts. This collaboration is designed to streamline distribution, improve logistics efficiency, and enhance service for customers and service providers across the region.

SMEG has partnered with Encompass since early 2024 and is now expanding the relationship to further improve supply chain operations for its wide range of appliances, including ovens, coffee machines, cooktops, refrigerators, dishwashers, toasters, and more.

As part of this expanded role, Encompass will also ship warranty parts orders to SMEG’s authorized service providers (ASPs), self-servicing dealers (SSDs), designated parts agents, and direct consumers.

“Encompass is proud to be SMEG’s distributor of choice, helping their customers access the parts they need to extend the lifespan of their favorite appliances,” said Robert Coolidge, CEO and President of Encompass. “We look forward to further strengthening our relationship to ensure seamless parts distribution.”

With extensive experience supporting prestigious brands, Encompass remains committed to optimizing parts distribution operations and delivering exceptional customer service.

About Encompass Supply Chain Solutions

Founded in 1953, Encompass Supply Chain Solutions is one of the largest suppliers of repair parts and accessories for home products in the U.S. The company also provides end-to-end parts supply chain management, including 3PL, depot repair, and reverse logistics services.

In addition to consumers, Encompass serves a broad B2B customer base, including manufacturers, multi-family property managers, warranty providers, service networks, independent dealers, and retailers.

In 2022, Encompass was acquired by Parts Town Unlimited, the global leader in foodservice equipment parts distribution, to expand its residential parts division.

For more information, visit solutions.encompass.com and follow us on LinkedIn, Facebook, and YouTube.

About SMEG

SMEG is an Italian home appliance manufacturer based in Guastalla, near Reggio Emilia, in northern Italy’s Emilia-Romagna region. The company operates worldwide subsidiaries, overseas sales offices, and an extensive partner network.

Beyond its distinctive domestic appliance portfolio, SMEG is also recognized in professional sectors. Its food service and medical instrument divisions specialize in large-scale restaurant/catering appliances and medical instruments, respectively.