Encompass Supply Chain Solutions Welcomes New President of Encompass Service

Industry veteran John Flynn to drive product lifecycle enhancement and service excellence for Encompass Service

LAWRENCEVILLE, Ga., Dec. 7, 2023 – Encompass Supply Chain Solutions, a division of Parts Town Unlimited and leading provider of replacement parts and supply chain solutions for a diverse range of product brands, today announced the appointment of John Flynn as the new President of Encompass Service.

In this role, Flynn will lead the depot service team, an integral part of the Encompass Supply Chain fourth-party logistics (4PL) offering. He will be dedicated to collaborating with manufacturers, extended warranty providers and enterprise organizations to enhance product longevity through services such as board repair, reverse logistics, testing, depot repair, and other critical repair functions.

“This appointment marks a major milestone for Encompass Supply Chain Solutions, reinforcing the company’s commitment to providing outstanding service and assistance to our performance while extending the longevity of our products,” said Robert Coolidge, President and CEO of Encompass Supply Chain Solutions and President of Parts Town Residential.

Flynn is a seasoned expert in IT and electronics lifecycle management with a specialization in supply chain, reverse logistics, repair, remanufacturing, IT asset disposition (ITAD), and recycling solutions. His background brings a unique blend of business development, program management, and materials management expertise.

“I’m honored to be given the opportunity to lead the Encompass Service initiative. With a focus on extending product lifecycles through innovative, circular economy focused solutions, I’m eager to collaborate with customers to drive meaningful impact,” said Flynn. “Encompass Service’s commitment to excellence and innovation aligns with my values, and together, we aim to deliver exceptional service to our partners.”

About Encompass Supply Chain Solutions

Formed in 1953, Encompass Supply Chain Solutions is one of the country’s largest suppliers of repair parts and accessories for products throughout the home. Encompass also offers complete parts supply chain management, 3PL, depot repair and reverse logistics service. In addition to consumers, we support an array of B2B customers, including manufacturers, multi-family property management, warranty providers, service networks, independent dealers and retailers.

In 2022, Encompass was acquired by Parts Town Unlimited, the global market leader in foodservice equipment parts distribution, to expand its residential parts division.

For more information, please visit solutions.encompass.com and follow us on LinkedIn, Facebook and YouTube.

About Parts Town Unlimited

Parts Town Unlimited is the global leader in high-tech distribution of mission-critical equipment replacement parts and related products and services for the foodservice, residential appliance and HVAC industries. Guided by its core values of Safety, Integrity, Community, Passion, Courage, and Innovation, Parts Town Unlimited delivers infinite possibilities, unlimited potential, and boundless innovation with a

focus on people, innovation, and long-term partnerships. Parts Town Unlimited is an organization without limits, led by dreamers who continuously grow and bring value to our partners and amazing opportunities to our team members around the globe.