Press Releases

Encompass Now Authorized Parts Supplier for Electrolux

Encompass has finalized an agreement to become an authorized parts distributor for Electrolux North America, a top global appliance manufacturer.

Under the
deal, Encompass will supply parts, installation materials and a variety of
universal accessories for Electrolux’s extensive kitchen and laundry product lines, under the Frigidaire,
Gibson, Kelvinator, White-Westinghouse and Tappan brands in addition to the Electrolux
brand.

Encompass Now Authorized Parts Distributor for Electrolux

Lawrenceville, Ga., January 8, 2014 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has completed an agreement to become an authorized parts distributor for Electrolux North America, a top global appliance manufacturer.

Under the deal, Encompass will supply parts, installation materials and a variety of universal accessories for Electrolux’s extensive kitchen and laundry product lines, under the Frigidaire, Gibson, Kelvinator, White-Westinghouse and Tappan brands in addition to the Electrolux brand.

“With the addition of the world-leading Electrolux brand to our existing appliance brands, Encompass is further strengthening our foothold in the appliance parts market to offer customers even greater access to original parts from renowned manufacturers,” said Robert Coolidge, Encompass president & CEO. “We could not be more pleased to have the opportunity to join Electrolux’s parts distribution network and help promote loyalty to the Electrolux brand.”

Encompass will support Electrolux’s authorized service network, service dealers, third-party administrators and end users through distribution facilities in Georgia and Nevada.

“This will be an excellent partnership,” said Nathan Knowles, Director, Consumer Services Group, Electrolux North America. “Our authorized service technicians as well as our consumers will be well-served by the distribution Encompass is able to provide.”

About Electrolux
Electrolux is a global leader in appliances for household and professional use, selling more than 50 million products to customers in more than 150 countries every year. The company focuses on innovations that are thoughtfully designed and based on extensive consumer insight to meet the real needs of consumers and professionals. Electrolux products include refrigerators, dishwashers, washing machines, vacuum cleaners, cookers and air-conditioners sold under esteemed brands such as Electrolux, Frigidaire, Kelvinator, AEG and Eureka. In 2012, Electrolux had sales of $17 billion ($5.1 billion in North America) and 58,000 employees. The Electrolux North American headquarters is located at 10200 David Taylor Drive, Charlotte, NC 28262 in the University Research Park. For more information visithttp://newsroom.electrolux.com/us/.

About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.

Contact: Kristin Hurst
Director of Marketing
Ph: 954.474.0325
khurst@encompass.com

Encompass Selected to be National Parts Distributor For Panasonic Consumer Electronics Products

Lawrenceville, Ga., December 9, 2013 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it will serve as a master distributor of spare parts and accessories for Panasonic Consumer Electronics Company’s comprehensive consumer electronics line.

Under an agreement with Panasonic, Encompass will supply both in- and out-of-warranty parts and accessories for Panasonic consumer electronics products. Encompass – also an authorized parts supplier for other major consumer electronics brands, including Sony, LG, Samsung, Sharp, Philips and more – will support the Panasonic brand through distribution facilities in Georgia and Nevada. Encompass will supply parts to other distributors, Panasonic’s authorized service network, service dealers, third-party administrators and end users.

“Encompass has enjoyed a long-standing relationship with Panasonic and is highly experienced with providing after-market support to it and other world-leading brands,” said Robert Coolidge, Encompass president & CEO. “We plan to leverage this expertise to enhance the Panasonic parts supply chain and deliver superior service to Panasonic Repair Facilities, Self Maintains, National Retailers and consumers to further help maintain and strengthen Panasonic brand loyalty.”

Jim King, senior vice president of Operations and Service for Panasonic Consumer Electronics Company, said Encompass’ “comprehensive experience with Panasonic replacement parts will greatly benefit the after-sales market.” Brad Moszkiewicz, Panasonic Director of Service Delivery, added, “We believe Encompass will help us enhance spare parts availability for our consumer electronics products customers.”

About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.

Contact: Kristin Hurst
Director of Marketing
Ph: 954.474.0325
khurst@encompass.com

Encompass Appointed National Master Distributor for Panasonic Parts & Accessories

Encompass is pleased to announce that we have been selected to serve as a master distributor of parts and accessories for Panasonic’s comprehensive consumer electronics line. Under an agreement with Panasonic, we will supply both in- and out-of-warranty parts to other distributors, Panasonic’s authorized service network, service dealers, third-party administrators and end users.

Encompass Expands Service to Polti USA with Product Fulfillment and Returns Management

Lawrenceville, Ga., September 17, 2013 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has expanded its relationship with Polti USA to manage returns and provide product fulfillment service to e-tailers for its full line of steam cleaning appliances.

Through an agreement with Polti, Encompass will distribute its products to major online retailers and fulfill orders placed through Polti’swebsite. Additionally, Encompass will provide product replacement services for in-warranty exchanges and manage product returns from e-tailers.

Polti is an established European manufacturer brand that has launched products in the U.S. initially through the Home Shopping Network. Encompass currently acts as a master distributor of Polti product replacement parts and accessories and provides depot repair services for in-warranty units.

“Encompass is pleased to have the opportunity to further support Polti as they continue growing in the U.S.,” said Delbert Bray, former GE parts manager and now Encompass vice president of Channel Development in charge of the company’s appliance vertical. “With our advanced distribution and fulfillment expertise, leading-edge depot repair facility and laser focus on superior customer service, we are confident in our ability to ensure the complete satisfaction of Polti e-tailers and end users.”

Polti Executive Vice President Dennis Sones said Polti was impressed by Encompass’ capabilities and infrastructure and is certain the company will be an advantage to Polti as it continues to penetrate the U.S. market.

“To help ensure our success in the U.S., we needed a dependable partner to effectively manage both forward logistics and aftermarket service to support our customers and strengthen their loyalty to our products,” said Sones. “With their operational expertise and dedication to customer service, we believe Encompass is the right partner to help us achieve our business objectives.”

About Polti USA
Polti is a leading European producer of small yet powerful household steam appliances, including steam vacuum systems, steam cleaners, steam generator irons and a commercial-grade steam bedbug eradicator.

Polti was founded in 1978 when Franco Polti developed Vaporella, which was the first steam generator iron for domestic use. The company’s first steam cleaning product, Vaporetto, came to market in 1983, making Polti the only company with 30 years of experience in the steam cleaning products industry.

The majority of Polti products are manufactured in the company’s ISO 9001:2008-certified factory in Italy. All of the products produced there are quality tested before being shipped to ensure 100 percent reliability.

A family-owned business since its founding in 1978, Polti sells its products in more than 40 countries. The company is based in Italy, and its U.S. headquarters are in Atlanta.

For more information, visit http://www.polti-usa.com/us.

About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.

Contact: Kristin Hurst
Director of Marketing
Ph: 954.474.0325
khurst@encompass.com

Encompass Selected to be Authorized Spare Parts Distributor for Dacor Luxury Kitchen Appliance Products

Lawrenceville, Ga., July 16, 2013 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it will distribute spare parts for Dacor high-end kitchen appliance products.

Under an agreement with Dacor, Encompass will be an authorized supplier of in- and out-of-warranty parts and accessories for Dacor’s full line of high-quality appliances , including wall ovens, ranges, cooktops, dishwashers and more. Encompass will support Dacor’s service network, product dealers and end-users through its distribution facilities in Atlanta and Las Vegas.

Encompass is also an authorized parts supplier for other major appliance brands , including Haier, LG, Samsung, De’Longhi and Blomberg and several others.

“Encompass is excited to have the opportunity to add the Dacor brand to the expanding list of world-leading appliance manufacturers we represent,” said Robert Coolidge, Encompass President and CEO. “As a committed original replacement parts provider, our primary goal is to provide superior service that enhances the brand equity of our manufacturers.”

Delbert Bray, former GE parts manager and now Encompass Vice President of Channel Development and Customer Service, leads the company’s appliance vertical.

“We plan to leverage our decades of experience, unique business model, state-of-the-art facilities and industry-leading service to additionally strengthen loyalty to Dacor products,” said Bray.

With extensive parts supply expertise and presence on both the East and West coasts, Encompass is an ideal fit for Dacor’s authorized parts distribution network, said Adalberto Vargas, Dacor National Account Supervisor.

“Adding Encompass as a source for Dacor parts and accessories will further help ensure that our servicers and consumers receive first-class aftersales support,” said Vargas. “They are truly unique in the market with their focus on the OEM brand.”

About Dacor

American made, family-owned Dacor has been designing and manufacturing luxury kitchen appliances for three generations. Dacor provides a full line of innovative products designed to appeal to a broad segment of the luxury kitchen appliance market. With products available through a network of over 1,500 retail locations, Dacor is bringing luxurious appliances to customers throughout North America, and into select countries worldwide.

About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.

Contact: Kristin Hurst
Director of Marketing
Ph: 954.474.0325
khurst@encompass.com

Encompass Selected to be Master Parts Distributor for Blomberg Appliance Products in the U.S.

Lawrenceville, Ga., July 9, 2013 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it will serve as a master distributor of spare parts for Blombergappliance products.

Encompass will manage the parts supply chain for Blomberg’s complete line of high-end kitchen and laundry appliances. Blomberg is owned by Arçelik, the 3rd largest appliance manufacturer in Europe.

Encompass, which is also an authorized parts supplier for other major appliance brands, including Haier, LG and Samsung, will support the Blomberg brand through facilities in Georgia and Nevada. Encompass will supply parts to other distributors, Blomberg’s authorized service network, service providers, third-party administrators and end users.

“With our depth of experience in supporting major appliance brands, Encompass is well positioned to assist Blomberg as they expand in the U.S.,” said Joe Hurley, Encompass Vice President of Business Development. “Our mission is to reinforce manufacturer brand loyalty by providing superior after market support to field servicers and end users.”

Cenk GĂĽr, Overseas Aftersales Representative for Arçelik, said Encompass’ proven ability managing parts logistics, specifically in the appliance space, will be an advantage to Blomberg.

“Partnering with Encompass, will help optimize the repair cycle and ensure the satisfaction of our valued customers in our growing U.S. market,” said GĂĽr.

About Blomberg

With 125 years of production and expertise in the appliance and metal industries, Blomberg is a quality name in household appliances. With an outstanding collection of free standing and built-in products, Blomberg aims to bring harmony to the life at home. In 2002, Blomberg was acquired by Arçelik, the 3rd largest appliance manufacturer in Europe.

About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.

Contact: Kristin Hurst
Director of Marketing
Ph: 954.474.0325
khurst@encompass.com

Encompass Partners with Hisense

Encompass has formed a strategic partnership with Hisense USA â€” a top brand in electronics and appliances — to enhance service parts support.
Through the partnership, we will help increase visibility and availability of Hisense spare parts for its complete line of products, including televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. Encompass will supply parts for out-of-warranty or extended warranty repairs.

Encompass Partners with Hisense to Expand Spare Parts Availability for Electronics and Appliance Products

Lawrenceville, Ga., June 3, 2013 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has formed a strategic partnership with Hisense USA — a top brand in electronics and appliances — to enhance service parts support.

Through the partnership, Encompass will help increase visibility and availability of Hisense spare parts for its complete line of products, including televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. Encompass will supply parts for out-of-warranty or extended warranty repairs.

“Encompass currently supports nearly 200 manufacturer brands, supplying thousands of business and consumer customers,” said Robert Coolidge, Encompass president and CEO. “With comprehensive e-commerce capabilities, we are well positioned to significantly build awareness for and increase access to Hisense replacement parts. This will expand the ability to service their products after market and enhance their brand loyalty.”

Hisense USA is based in Georgia close to Encompass’ headquarters and primary distribution facility located just outside Atlanta.

“Encompass’ proven parts experience, combined with their proximity to our operations, made them an ideal partner as we strive to ensure superior after market support for our products outside the standard warranty period,” said James Dong, Hisense Parts Manager. “We expect Encompass to further add value to our supply chain and continue strengthening our brand in the market while we work to introduce even more innovative products.”

About Hisense
Established in 2001, Hisense USA Corporation is a Georgia-based subsidiary of the Hisense Company Ltd., headquartered in Qingdao, China. Hisense USA’s product strategy is to steadily introduce a full range of electronics and appliances into the North American market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. In 2010, Hisense established a North American R&D center in Georgia to bring a more market-centric approach to product development and technological innovations.

Today, Hisense USA sells into retailers across North America such as hhgregg, Best Buy, Walmart, Costco.com, Canadian Tire and many others. Around the world, Hisense has production bases in South Africa, Algeria, Egypt and sales offices in USA, Europe, Australia, Middle East and Southeast Asia. Hisense products are exported to over 130 countries and regions throughout the world.

About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.

Contact: Kristin Hurst
Director of Marketing
Ph: 954.474.0325
khurst@encompass.com