January Encompass Newsletter
The January customer newsletter is now available.
07
Jan
07
Jan
NASC 2013
Encompass is exhibiting at the National Appliance Service Convention in Miami on Wednesday. Be sure to stop by our booth #17-18 for a chance to win a $100 gift card!
14
Dec
Winner of $100 Gift Card
Congratulations to Jesse Hodges of Hodges TV, Jackson, MS, for winning a $100 Visa gift card during our December Facebook promotion! Thank you to all who participated; there will be more chances for our Facebook friends to win prizes throughout the year so stay tuned!
04
Dec
December Encompass Newsletter
Be sure to check out the December issue of the NewsFlash newsletter!
27
Nov
Like Us on Facebook and Win!
Just like us on Facebook and you will be eligible to win a $100 Visa gift card in time for the holidays. The deadline to enter is noon on Dec. 14, 2012. Click here for more details and to enter.
21
Nov
Happy Thanksgiving!
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| Staff at our Las Vegas distribution and call center pose with turkeys Encompass distributed to all employees. |
Encompass is extremely thankful for all of our hard working and dedicated employees and for the privilege to serve our valued customers. We wish everyone a safe and joyous Thanksgiving Day!
Please remember that Encompass will be closed in celebration of the holiday. Also, we will be conducting a full physical inventory of our warehouses Nov. 23-25. Customers can place orders during this time, but fulfillment will not resume until Monday, Nov. 26. We apologize for any inconvenience.
01
Nov
Halloween at Encompass
Congrats to winners of our pumpkin carving contest: the P&F warehouse team at our Lawrenceville, Ga. facility and Heddy Agosto, Customer Service, at our Davie, Fla. facility. Heddy also won the chili cook-off contest, and Michael Edwards took first in Lawrenceville with his recipe for turkey chili. See more pictures at our Facebook page.
30
Oct
Value of Our Service Division
Encompass is the only consumer electronics parts distributor that also performs board-level repair and other reverse logistics services — such as returns management and asset value recovery — through our company division Encompass Service Solutions. The fact we provide repair services through agreements with extended warranty companies sometimes doesn’t sit well with our independent servicer customers. But in actuality, this capability can help them more than they realize.
Robert Coolidge
President & CEO
Encompass has on hand hundreds of defective circuit boards for multiple product categories that we are able to repair and return to the supply chain. Through a collaborative project, the Parts and Service teams work together to identify the boards that are in highest demand by our customers and prioritize them for repair to get them back in circulation as quickly as possible. Our technicians are highly skilled with extensive experience to ensure a top quality product. Techs are also able to test returns to minimize the volume of defective parts returned to manufacturers.
With manufacturer returns privileges getting stricter by the day (a topic for a future blog!), Encompass is seizing on an opportunity to extend the lifecycle of a critical service part and fulfill the needs of our customers, while helping to reduce OEM warranty exposure.
22
Oct
Encompass Selected to be Authorized Parts Distributor for Alpine and Clarion Mobile Electronics Products
Lawrenceville, Ga., October 22, 2012 – Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has finalized agreements with both Alpine Electronics of America, Inc. and Clarion Corporation of America to distribute original replacement parts for their full line of mobile electronics products.
Encompass will supply parts for Alpine and Clarion, top names in mobile audio, through its division Encompass Parts Distribution. Alpine is a manufacturer of audio, video, navigation and driver assistance products for consumers and leading auto makers. Clarion produces car TV and multimedia systems, car audio systems, rearview monitor systems and fixed and transportable navigation products.
“Encompass is pleased to add these world leading brands to our already extensive list of manufacturers,” said Robert Coolidge, president of Encompass Parts Distribution. “With our 60 years of parts logistics expertise and specialization in consumer electronics products and aftermarket service, Encompass is an ideal solution to support Alpine and Clarion.”
Encompass will supply Alpine and Clarion spare parts from its distribution facility in Lawrenceville, Ga. outside Atlanta.
About Alpine
Alpine Electronics of America, Inc., is the industry-leading manufacturer of high performance mobile electronics, founded in 1978. Alpine is the only manufacturer specializing in mobile multimedia, an integrated system approach incorporating digital entertainment, security and navigation products for your mobile entertainment. As a consolidated subsidiary of Alps Electric Co., Ltd., one of the world’s premier manufacturers of electronic components for computer, communications and car electronic equipment, Alpine is the specialized supplier of quality mobile electronics systems.
About Clarion
Clarion Corporation of America, headquartered in Cypress, California, is a subsidiary of Tokyobased Clarion Co. Ltd., headquartered in Saitama, which has been a consolidated subsidiary of the Hitachi Group since 2007 and an international leader in car audio and electronics since 1940. The company is involved in the research, development, engineering, design, manufacturing, sales and marketing of mobile entertainment, navigation, communication and safety and security products for the automotive, marine, recreational vehicle, commercial fleet and heavy industry environments. Clarion has been the recipient of numerous awards for design innovation, support, manufacturing and product reliability from independent organizations and customers alike. The company has marketing and sales affiliates in Europe, North and South America, Asia and Australia. Clarion is located on the web at clarion.com.
About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.
Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com and follow us on Facebook.
17
Oct
Important Notice on Tax Exempt Status and Payment Remittance
Fax — 678.802.6509
Mail — 775 Tipton Industrial Drive, Lawrenceville, GA, 30046
Additionally, Encompass has established a new payment remittance address. Payments should now be sent to:
Wells Fargo Business Credit F/A Encompass
P.O. Box 935572
Atlanta, GA 31193-5572
