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Encompass Selected to be Authorized Spare Parts Distributor for Dacor Luxury Kitchen Appliance Products

Lawrenceville, Ga., July 16, 2013 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it will distribute spare parts for Dacor high-end kitchen appliance products.

Under an agreement with Dacor, Encompass will be an authorized supplier of in- and out-of-warranty parts and accessories for Dacor’s full line of high-quality appliances , including wall ovens, ranges, cooktops, dishwashers and more. Encompass will support Dacor’s service network, product dealers and end-users through its distribution facilities in Atlanta and Las Vegas.

Encompass is also an authorized parts supplier for other major appliance brands , including Haier, LG, Samsung, De’Longhi and Blomberg and several others.

“Encompass is excited to have the opportunity to add the Dacor brand to the expanding list of world-leading appliance manufacturers we represent,” said Robert Coolidge, Encompass President and CEO. “As a committed original replacement parts provider, our primary goal is to provide superior service that enhances the brand equity of our manufacturers.”

Delbert Bray, former GE parts manager and now Encompass Vice President of Channel Development and Customer Service, leads the company’s appliance vertical.

“We plan to leverage our decades of experience, unique business model, state-of-the-art facilities and industry-leading service to additionally strengthen loyalty to Dacor products,” said Bray.

With extensive parts supply expertise and presence on both the East and West coasts, Encompass is an ideal fit for Dacor’s authorized parts distribution network, said Adalberto Vargas, Dacor National Account Supervisor.

“Adding Encompass as a source for Dacor parts and accessories will further help ensure that our servicers and consumers receive first-class aftersales support,” said Vargas. “They are truly unique in the market with their focus on the OEM brand.”

About Dacor

American made, family-owned Dacor has been designing and manufacturing luxury kitchen appliances for three generations. Dacor provides a full line of innovative products designed to appeal to a broad segment of the luxury kitchen appliance market. With products available through a network of over 1,500 retail locations, Dacor is bringing luxurious appliances to customers throughout North America, and into select countries worldwide.

About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.

Contact: Kristin Hurst
Director of Marketing
Ph: 954.474.0325
khurst@encompass.com

Encompass Selected to be Master Parts Distributor for Blomberg

Encompass will manage the parts supply chain for Blomberg’s complete line of
high-end kitchen and laundry appliances. Blomberg is owned by Arçelik, the 3rd largest appliance manufacturer in Europe.  
Encompass,
which is also an authorized parts supplier for other major appliance brands,
including Haier, LG and Samsung, will support the Blomberg brand through
facilities in Georgia and Nevada.
Encompass will supply parts to
other distributors, Blomberg’s authorized service network, service providers,
third-party administrators and end users.
“With our depth of experience in
supporting major appliance brands, Encompass is well positioned to assist Blomberg
as they expand in the U.S.,” said Joe Hurley, Encompass Vice President of Business Development. “Our
mission is to reinforce manufacturer brand loyalty by providing superior after
market support to field servicers and end users.”

Cenk
GĂĽr, Overseas
Aftersales Representative for Arçelik, said
Encompass’ proven ability managing parts logistics, specifically in the
appliance space, will be an advantage to Blomberg.

“Partnering with Encompass, will help optimize the
repair cycle and ensure the satisfaction of our valued customers in our growing
U.S. market,” said GĂĽr.  

Encompass Selected to be Master Parts Distributor for Blomberg Appliance Products in the U.S.

Lawrenceville, Ga., July 9, 2013 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it will serve as a master distributor of spare parts for Blombergappliance products.

Encompass will manage the parts supply chain for Blomberg’s complete line of high-end kitchen and laundry appliances. Blomberg is owned by Arçelik, the 3rd largest appliance manufacturer in Europe.

Encompass, which is also an authorized parts supplier for other major appliance brands, including Haier, LG and Samsung, will support the Blomberg brand through facilities in Georgia and Nevada. Encompass will supply parts to other distributors, Blomberg’s authorized service network, service providers, third-party administrators and end users.

“With our depth of experience in supporting major appliance brands, Encompass is well positioned to assist Blomberg as they expand in the U.S.,” said Joe Hurley, Encompass Vice President of Business Development. “Our mission is to reinforce manufacturer brand loyalty by providing superior after market support to field servicers and end users.”

Cenk GĂĽr, Overseas Aftersales Representative for Arçelik, said Encompass’ proven ability managing parts logistics, specifically in the appliance space, will be an advantage to Blomberg.

“Partnering with Encompass, will help optimize the repair cycle and ensure the satisfaction of our valued customers in our growing U.S. market,” said GĂĽr.

About Blomberg

With 125 years of production and expertise in the appliance and metal industries, Blomberg is a quality name in household appliances. With an outstanding collection of free standing and built-in products, Blomberg aims to bring harmony to the life at home. In 2002, Blomberg was acquired by Arçelik, the 3rd largest appliance manufacturer in Europe.

About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.

Contact: Kristin Hurst
Director of Marketing
Ph: 954.474.0325
khurst@encompass.com

Encompass Appointed Business Partner/Reseller for IBM System x® Products

Encompass will be an authorized
reseller for IBM’s System
x
product line, including servers, networking, storage, memory and hard
drives. IBM System x servers support Microsoft®
Windows®, Linux® and virtualization and are intelligent
systems designed to reduce costs and complexity. 
“With IBM authorization,
Encompass is able to significantly expand access to computing parts that are
often deemed mission critical,” said Joe Hurley,
Encompass Vice President of Business Development. “We are excited to be
partnering with a world leader in technology to provide end users with the
products they need to maintain the health and availability of their operational
systems.”
In addition to IBM computing
products, Encompass
supplies parts for HP, Samsung, Sony, Acer, Compaq, Dell, Toshiba and
Gateway. 

“Encompass already supplies a
wide range of computer parts from all the top brands,” said Eddie Cafferty,
Encompass Computer Sales Consultant. “Adding IBM enterprise computing parts
further strengthens our ability to serve this market.”

Encompass Partners with Hisense

Encompass has formed a strategic partnership with Hisense USA â€” a top brand in electronics and appliances — to enhance service parts support.
Through the partnership, we will help increase visibility and availability of Hisense spare parts for its complete line of products, including televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. Encompass will supply parts for out-of-warranty or extended warranty repairs.

Encompass Partners with Hisense to Expand Spare Parts Availability for Electronics and Appliance Products

Lawrenceville, Ga., June 3, 2013 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has formed a strategic partnership with Hisense USA — a top brand in electronics and appliances — to enhance service parts support.

Through the partnership, Encompass will help increase visibility and availability of Hisense spare parts for its complete line of products, including televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. Encompass will supply parts for out-of-warranty or extended warranty repairs.

“Encompass currently supports nearly 200 manufacturer brands, supplying thousands of business and consumer customers,” said Robert Coolidge, Encompass president and CEO. “With comprehensive e-commerce capabilities, we are well positioned to significantly build awareness for and increase access to Hisense replacement parts. This will expand the ability to service their products after market and enhance their brand loyalty.”

Hisense USA is based in Georgia close to Encompass’ headquarters and primary distribution facility located just outside Atlanta.

“Encompass’ proven parts experience, combined with their proximity to our operations, made them an ideal partner as we strive to ensure superior after market support for our products outside the standard warranty period,” said James Dong, Hisense Parts Manager. “We expect Encompass to further add value to our supply chain and continue strengthening our brand in the market while we work to introduce even more innovative products.”

About Hisense
Established in 2001, Hisense USA Corporation is a Georgia-based subsidiary of the Hisense Company Ltd., headquartered in Qingdao, China. Hisense USA’s product strategy is to steadily introduce a full range of electronics and appliances into the North American market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. In 2010, Hisense established a North American R&D center in Georgia to bring a more market-centric approach to product development and technological innovations.

Today, Hisense USA sells into retailers across North America such as hhgregg, Best Buy, Walmart, Costco.com, Canadian Tire and many others. Around the world, Hisense has production bases in South Africa, Algeria, Egypt and sales offices in USA, Europe, Australia, Middle East and Southeast Asia. Hisense products are exported to over 130 countries and regions throughout the world.

About Encompass Supply Chain Solutions, Inc
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.

Contact: Kristin Hurst
Director of Marketing
Ph: 954.474.0325
khurst@encompass.com

Encompass Welcomes New HR Manager

Encompass is pleased to welcome our new Human Resources Manager, Juliet White. With
11 years of HR experience, Juliet has a true passion for the human resources
function and looks forward to strengthening employee relations, while assuming
responsibility for benefits, hiring, payroll and more. 

Juliet
joins Encompass from Hanwha L&C
Surfaces, an international solid surfaces manufacturer, where she served as
Human Resources Manager. In this role she provided leadership, consultation,
mediation and support to management with respect to recommending, developing,
implementing and executing effective HR policies, programs and practices,
providing managers with critical tools to enhance productivity and efficiency.
Prior
to Hanwha, she was Human Resources Manager & Staff Accountant for Tech
Force, LLC, an information technology network support company. 
Juliet
earned a Bachelor’s
degree in Business Administration/Human Resources from Croydon College in
London, England and is currently pursuing Professional
Human Resources certification.