Haier Renews Agreement with Encompass to be Exclusive Provider of Comprehensive Parts Logistics ServicesFreddie Laker
Lawrenceville, Ga., March 19, 2015 — Encompass Supply Chain Solutions, Inc, a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has finalized an agreement with Haier, a world-leading manufacturer of home appliances and consumer electronics, to continue managing the company’s end-to-end parts supply chain.
Under the renewal agreement, Encompass will continue to procure, warehouse and distribute replacement parts for Haier’s full line of consumer electronics, appliances and HVAC products in North America. Encompass began serving as an OEM supply chain manager for Haier in 2011, supplying authorized service centers, retailers, third-party administrators and other distributors.
“Encompass is gratified by Haier’s continued confidence in our abilities to deliver strong support to their aftermarket supply chain,” saidRobert Coolidge, Encompass president and CEO. “We have made significant investment into various enhancements, including recent facility upgrades at our headquarters distribution center, to strengthen our operations and increase our value for Haier, as well as our other valued clients. We are fortunate to have this opportunity to further build on this mutually beneficial relationship.”
Dean Janulis, director of Field Service / Warranty / Parts at Haier America, said Encompass has proven to be a reliable company dedicated to providing a superior customer experience.
“While Haier is focused on consumer-led home solutions, we are committed to servicing our products after the sale,” said Janulis. “Encompass has enabled us to maintain brand value throughout the product lifecycle.”
About Haier America
Haier America is a subsidiary of Haier Group, the world’s #1 major appliance brand as ranked by Euromonitor International 2014, and a global leader in consumer electronics. Haier employs more than 70,000 people around the world and distributes products in more than 100 countries and regions with global revenues reaching $29.5 billion in 2014.
About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.
Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visitencompass.com and follow us on Facebook.
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