Encompass Supply Chain Solutions LLC named primary parts distributor in relation to home appliances for IKEA Supply AG in US and Canada

Lawrenceville, Ga., April 10, 2025 – Encompass Supply Chain Solutions, LLC (“Encompass”) the residential division of Parts Town Unlimited and leading provider of replacement parts and supply chain solutions for a diverse range of product brands, today announced its partnership with IKEA Supply AG  (‘IKEA Supply’) for parts support for both warranty and non-warranty in relation to home appliances for IKEA customers in the US and Canada.

Under the partnership, Encompass will play an important role in the IKEA Supply parts distribution operations, including legacy inventory management, procurement, warehousing, pick-pack-ship, returns, and warranty/non-warranty support. This collaboration will be supported through application programming interface (API) integration between the two companies, enabling efficient service operations and enhanced consumer experience. Encompass will ensure that all parts, bill of materials (BOM) data, pricing, and other necessary materials are readily available to support home appliances sold to IKEA customers in US and Canada.

“We are excited to have been chosen as the primary distributor for IKEA Supply for parts support for both warranty and non-warranty in relation to home appliances sold to IKEA customers in US and Canada”, said Robert Coolidge, CEO and President of Encompass. “Our team is committed to optimize the IKEA Supply spare parts distribution, ensuring that customers and partners experience the highest level of efficiency and satisfaction nationwide.”

 About Encompass Supply Chain Solutions

Formed in 1953, Encompass is one of the country’s largest suppliers of repair parts and accessories for products throughout the home. Encompass also offers complete parts supply chain management, 3PL, depot repair and reverse logistics service. In addition to consumers, we support an array of B2B customers, including manufacturers, multi-family property management, warranty providers, service networks, independent dealers and retailers.

In 2022, Encompass was acquired by Parts Town Unlimited to expand its residential parts division. For more information, please visit solutions.encompass.com and follow us on LinkedIn and Facebook.