Encompass Now Whirlpool Authorized Parts Distributor for Rent-to-Own, Warranty Channels and Select Partners

Encompass Now Whirlpool Authorized Parts Distributor for Rent-to-Own, Warranty Channels and Select Partners

Company focusing on minimizing gray market parts and enhancing OEM brand equity

Lawrenceville, Ga., July 11, 2017 – Encompass Supply Chain Solutions, Inc., a leading provider of Distribution, 3PL and 4PL solutions for a diverse range of finished goods and replacement parts, today announced it has received authorization from Whirlpool to supply factory certified parts to select business partners.

Under an agreement with Whirlpool, Encompass is authorized to distribute parts to specific market segments that are most impacted by the gray market and brand displacement.

“Encompass is committed to supporting our OEM partners by actively working to protect their brand position in the market,” said Encompass President and CEO Robert Coolidge. “We are also focused on delivering an array of resources – including advanced technology, freight savings programs, training facilities and more – to further enhance the value of our manufacturer relationships.”

With Whirlpool, Encompass adds to its growing Appliance vertical, which currently comprises a number of other top OEM brands. Encompass is one of the most diversified parts distributors in the country, supporting numerous product categories beyond Major/Small Appliance, such as Consumer Electronics, HVAC, Computer, Printer, Personal Care, Lawn & Garden and many others. In addition to repair parts, the company offers a variety of aftersales services from product returns management to repair and refurbishment.

“As a multi-brand, multi-vertical parts distributor, Encompass is excited to expand our appliance line and offer certain key customers access to parts from the world’s number one appliance maker,” said Coolidge.

Whirlpool maintains a robust genuine parts supply network to ensure reliable, consistent aftersales support of its products.

“Partnering with Encompass is intended to help strengthen our parts supply chain and reinforce loyalty to the world-leading Whirlpool brand,” said Whirlpool Director Michael Calabro.

About Whirlpool Brand

For more than one hundred years, Whirlpool (NYSE: WHR) brand has been inspired by how people care for their families. Whirlpool brand is designing home appliances that are focused on improving how families give and get the care they need with the latest technologies and innovations – whether that means most flexible refrigerator storage for all types of family needs, induction technology for efficient cooking and easier cleaning, or laundry pairs that sense and adapt to clothes with the latest in connected technologies. Whirlpool brand is part of Whirlpool Corporation, the world’s leading manufacturer and marketer of major home appliances. Whirlpool Corporation is also one of Habitat for Humanity’s largest corporate partners for over 15 dedicated years, donating a refrigerator and range to every new Habitat for Humanity home built in North America. For more information on Whirlpool, please visit whirlpool.com/everydaycare or find us on Facebook at facebook.com/whirlpoolusa or Twitter at @WhirlpoolUSA. Additional information about the company can be found at whirlpoolcorp.com. 

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliances and imaging products.  Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com and encompassparts.com and follow us on Facebook, LinkedIn and Twitter.

 

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  • Dennis Hegg Reply

    I bought two Whirlpool dehumidifiers in June of 2019 and the compressor will not kick in on one of them. I have tried your service phone number 1 855 200 0338 multiple times over the last week and it just disconnects. I want to know if this can be repaired by either myself or a service center and an approximate cost. It is model number WDH70EAPW serial number 01190502017703518. Can someone please email me with some ideas. I live near Milwaukee,WI

    July 11, 2022 at 6:51 pm

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